cancel
Showing results for 
Search instead for 
Did you mean: 

Wifi not connecting to Mobile and 1 laptop

jab1
Legend
Posts: 19,022
Thanks: 6,228
Fixes: 287
Registered: ‎24-02-2012

Re: Wifi not connecting to Mobile and 1 laptop

@caio Thanks for that - the good news is there doesn't appear to be any issue on there. As you have a working machine, my next guess is that the non-connecting devices have got their internals in a twist. For the phones; tell them to 'forget' the connection, power them down completely, leave off for a good 25-30 minutes, and then restart/reconnect them.

The same might work for the laptop. Ignore that - forgot it was switched off!Embarrassed

John
Mustrum
Community Veteran
Posts: 3,642
Thanks: 1,079
Fixes: 77
Registered: ‎13-08-2015

Re: Wifi not connecting to Mobile and 1 laptop

@jab1  Hi John, as the OP is on 263 firmware that would be my first suspicion.

caio
Hooked
Posts: 8
Thanks: 3
Registered: ‎04-10-2021

Re: Wifi not connecting to Mobile and 1 laptop

Thank you @jab1 I will do that and come back tomorrow with an update then!

Once again appreciate the help!

 

jab1
Legend
Posts: 19,022
Thanks: 6,228
Fixes: 287
Registered: ‎24-02-2012

Re: Wifi not connecting to Mobile and 1 laptop

@Mustrum Ooops - missed that, but if they had been connected previously?..

@caio Suggest you post a request here:https://community.plus.net/t5/My-Router/Hub-One-5GHz-WiFi-issue/m-p/1696363#M15510 for an update.

John
caio
Hooked
Posts: 8
Thanks: 3
Registered: ‎04-10-2021

Re: Wifi not connecting to Mobile and 1 laptop

Hi @Mustrum @jab1  no problem, I will post this issue on that thread as well! 

caio
Hooked
Posts: 8
Thanks: 3
Registered: ‎04-10-2021

Re: Wifi not connecting to Mobile and 1 laptop

Morning @jab1 @Mustrum 

Just a quick update : all devices are now connecting to the wifi somehow...so everything is back to normal for the time being.

Not sure how but anyway, thank you for the help !!

Have a nice day ! 

jab1
Legend
Posts: 19,022
Thanks: 6,228
Fixes: 287
Registered: ‎24-02-2012

Re: Wifi not connecting to Mobile and 1 laptop

Good to hear, @caio . Electronic devices seem to have minds of their own - that sometimes fail. 😀

John