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Wifi keeps dropping south Manchester

bigbird61
Newbie
Posts: 2
Registered: ‎07-09-2023

Wifi keeps dropping south Manchester

Hi anyone experiencing internet droppage in South Manchester in last few days?

4 REPLIES 4
jab1
Legend
Posts: 18,642
Thanks: 6,072
Fixes: 281
Registered: ‎24-02-2012

Re: Wifi keeps dropping south Manchester

@bigbird61 What kind of 'droppage'? Which Hub/router do you have, and how do the lights behave when the problem occurs?

John
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,679
Thanks: 611
Fixes: 111
Registered: ‎27-11-2020

Re: Wifi keeps dropping south Manchester

@bigbird61 I am seeing lots of drops from our side. It can be seen here. There's definitely an issue but I want to ask if anything has changed recently? Can you also attach some pictures of the master socket and where the router is located?

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
bigbird61
Newbie
Posts: 2
Registered: ‎07-09-2023

Re: Wifi keeps dropping south Manchester

yes I will thanks. Nothing has changed recently in terms of my set up, other than the fact I'm out of contract and about to be put on the default one. I'll get some screen shots as you suggest. thanks

 

ClaudiaG23
Plusnet Help Team
Plusnet Help Team
Posts: 361
Thanks: 156
Fixes: 25
Registered: ‎02-05-2023

Re: Wifi keeps dropping south Manchester

@bigbird61  I've added a ticket to your account to get an engineer booked for you. Please can you reply to the ticket her https://www.plus.net/wizard/?p=view_question&id=236786916 

If this post resolved your issue please click the 'This fixed my problem' button
 Claudia Garner
 Plusnet Help Team