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Wifi connection

Alruthin
Newbie
Posts: 3
Registered: ‎28-04-2020

Wifi connection

Hi my wifi keeps dropping out all the time . I need it more now as working at home . I’ve had to pay an extra £20 to my mobile provider to get more 4g . Am not happy . I’ve tried everything phone line is fine , restarted router with a pin , change the micro filter everything . Can not even get wifi calling on my mobile . 

Please help 

 

Alex 

2 REPLIES 2
KatieC
Pro
Posts: 204
Thanks: 13
Fixes: 11
Registered: ‎23-12-2019

Re: Wifi connection

Hi @Alruthin

 

Sorry to hear of the problems with your WiFi.

 

I've checked things over from my side and the broadband seems to be working as expected. I believe that the issue may be caused by wireless interference. I would suggest following the steps within our router guides to try and improve the wireless signal. Further information can be found here.

If this post resolved your issue please click the 'This fixed my problem' button
 Katie C
 Plusnet Help Team
Baldrick1
Moderator
Moderator
Posts: 11,711
Thanks: 5,204
Fixes: 419
Registered: ‎30-06-2016

Re: Wifi connection

Moderator's note:
Thread moved from broadband to My Router

Moderator and Customer
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