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Wi Fi
Wi Fi
07-09-2014 1:31 PM
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Hi,
I am using a Billion 7800DXL. Recently 2 iphones struggle to connect to the wifi network. They sometimes will if they are in the same room as the router but disconnect as soon as one walks a few paces away. Most times they will say 'cannot join network' Not sure where the problem lies or how to resolve it. Any help would be much appreciated.
Thanks
I am using a Billion 7800DXL. Recently 2 iphones struggle to connect to the wifi network. They sometimes will if they are in the same room as the router but disconnect as soon as one walks a few paces away. Most times they will say 'cannot join network' Not sure where the problem lies or how to resolve it. Any help would be much appreciated.
Thanks
6 REPLIES
Re: Wi Fi
Re: Wi Fi
07-09-2014 2:14 PM
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Have you looked to see whether other local routers are competing on same channel as your router?
Use a prog such as SSID.
Use a prog such as SSID.
Broadband Connection_Troubleshooter:
Broadband Fault Reporting :
Contact/Chat : CHAT service only operational in certain daytime hours.
BT Wholesale Speed Test:
Broadband Fault Reporting :
Contact/Chat : CHAT service only operational in certain daytime hours.
BT Wholesale Speed Test:
Re: Wi Fi
Re: Wi Fi
08-09-2014 6:45 AM
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HI Thanks for your reply. I haven't used InSSider but have use Xirrus WiFi Inspector which does a similar function. There are no other networks on the channel I am using.
Re: Wi Fi
Re: Wi Fi
08-09-2014 1:48 PM
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iDevices can get their wifi configurations screwed. On the details tab (click the arrow) select "Forget this network" and try again.
Re: Wi Fi
Re: Wi Fi
08-09-2014 1:53 PM
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Thanks for the reply. I have already tried doing this as well as resetting the network on both phones, and hard resetting phones. None of these worked
Re: Wi Fi
Re: Wi Fi
08-09-2014 1:57 PM
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What wireless channel is your router using? Try changing it to something else and see if the signal level reported by your wifi inspector improves.
Re: Wi Fi
Re: Wi Fi
09-09-2014 2:22 PM
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My iPhone (admittedly just a 4) got very temperamental at one stage and refused to connect unless I set the router to Channel 1 (even though 6 looked a stronger channel). Setting to auto was a no no. And I live in a village with only one other router within range (and sometimes that doesn't even show). I get the impression Apple WiFi is a delicate little flower. Have you tried fixing the channel?
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