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Wi Fi

greshoff
Grafter
Posts: 88
Registered: ‎29-01-2014

Wi Fi

Hi,
I am using a Billion 7800DXL. Recently 2 iphones struggle to connect to the wifi network. They sometimes will if they are in the same room as the router but disconnect as soon as one walks a few paces away. Most times they will say 'cannot join network' Not sure where the problem lies or how to resolve it. Any help would be much appreciated.
Thanks
6 REPLIES
Gel
Seasoned Pro
Posts: 1,662
Thanks: 168
Fixes: 14
Registered: ‎02-08-2007

Re: Wi Fi

Have you looked to see whether other local routers are competing on same channel as your router?
Use a prog such as SSID.
greshoff
Grafter
Posts: 88
Registered: ‎29-01-2014

Re: Wi Fi

HI Thanks for your reply. I haven't used InSSider but have use Xirrus WiFi Inspector which does a similar function. There are no other networks on the channel I am using.
Superuser
Superuser
Posts: 13,039
Thanks: 4,332
Fixes: 26
Registered: ‎22-08-2007

Re: Wi Fi

iDevices can get their wifi configurations screwed.  On the details tab (click the arrow) select "Forget this network" and try again.
greshoff
Grafter
Posts: 88
Registered: ‎29-01-2014

Re: Wi Fi

Thanks for the reply. I have already tried doing this as well as resetting the network on both phones, and hard resetting phones. None of these worked
pwatson
Rising Star
Posts: 2,468
Thanks: 8
Fixes: 1
Registered: ‎26-11-2012

Re: Wi Fi

What wireless channel is your router using? Try changing it to something else and see if the signal level reported by your wifi inspector improves.
shure
Grafter
Posts: 509
Thanks: 1
Registered: ‎21-01-2013

Re: Wi Fi

My iPhone (admittedly just a 4) got very temperamental at one stage and refused to connect unless I set the router to Channel 1 (even though 6 looked a stronger channel).  Setting to auto was a no no. And I live in a village with only one other router within range (and sometimes that doesn't even show).  I get the impression Apple WiFi is a delicate little flower.  Have you tried fixing the channel?