Wi Fi speeds
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Wi Fi speeds
07-10-2016 2:47 PM
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Hello Community,
My Wi Fi download speeds are only around 0.5 Mbps compared to around 10 Mbps on ethernet (different computers). There is no radio interference as far as I can tell, and I have selected the best router channel using a WiFi analyser. Any advice would be welcome. I attach a record of some recent speedchecks.
Re: Wi Fi speeds
07-10-2016 3:40 PM
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If you have dual band router turn off the 2.4 frequency. 5Ghz is much faster.
Re: Wi Fi speeds
09-10-2016 2:26 PM
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I appear not to have a dual band router, I fear.
Re: Wi Fi speeds
09-10-2016 3:27 PM
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Forget the wifi analyser and just try different channels, starting with 1, 6 and 11.
Re: Wi Fi speeds
09-10-2016 9:09 PM - edited 09-10-2016 9:11 PM
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@sonoffred wrote:
Hello Community,
My Wi Fi download speeds are only around 0.5 Mbps compared to around 10 Mbps on ethernet
Wow! Those are slow speeds. Are you sure you haven't made a typing error? Even my incredibly obsolete Win XP desktop hardware reports 100 Mbps on ethernet and my Win 8 laptop reports 65Mbps on WiFi - and I've turned the wireless wick down on the TG582n router.
These are device hardware speeds not throughput. What do your device hardware specs say via Control Panel? Are the adaptors built in devices or based on card peripherals?
Re: Wi Fi speeds
10-10-2016 12:08 PM
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Believe that OP is talking about throughput rather than the hardware capabilities. It may be worth trying some of the above suggestions.
Are you using the Hub One that we supplied you? That should be dual band.
Re: Wi Fi speeds
10-10-2016 6:45 PM
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Yeah. I realised last night after I posted. That 10Mbps "on Ethernet" threw me.
Re: Wi Fi speeds
13-10-2016 10:08 AM
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Hi - I am using the router supplied, and I have logged onto the router webpages and changed channels but I don't see a way of altering the 'band'. Any further help would be appreciated, but in 'plain English' if you please as I am not an expert in computer technology!
Re: Wi Fi speeds
13-10-2016 10:41 AM
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If its the PN Hub One, click on Advanced Settings tab, (in hub manager) then Wireless, then 2.4 tab; deselect that band.
{See screenshot}.
Ensure 5ghz tab has wireless selected (wireless network available).
You also need to check that any wireless devices you have are capable of using the 5 band not just 2.4.
Re: Wi Fi speeds
13-10-2016 2:22 PM
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Thanks, Gel , for replying but I do not have this option available on my router, the 'Advanced' page of its website is quite unlike that in your screenshot.
Re: Wi Fi speeds
13-10-2016 3:36 PM
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What does the wifi analyser show for the signal strength from your router?
Re: Wi Fi speeds
13-10-2016 7:51 PM
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Might as well try setting the Wi-Fi Mode to "802.11 b/g (up to 54Mb/s)".
Re: Wi Fi speeds
14-10-2016 10:08 AM
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It varies between -35 to -30 dBm. Other wi-fi signals detected are less than -80. Will also try altering the setting suggested in your later post.
Re: Wi Fi speeds
14-10-2016 7:12 PM
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It starts to smell of a PC WiFi driver issue.
Do you have anything else to do a speedtest on WiFi with (iPad, Android tablet etc.) ?
Re: Wi Fi speeds
15-10-2016 3:06 PM
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Thanks, markhawkin.
I have tried a speedtest on my mobile phone, and it too reported speeds of 10Mbps and over. So it seems that it is an issue with my laptop and not the service. Quite why this should be so is a puzzle to me as the machine performed very satisfactorily on Sky, my previous ISP.
I guess I must consider the problem 'solved', and talk to my tame service man.
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