Wi-Fi problems with 582n and Apple iPad / iPod Touch

johnst73uk · ‎13-05-2013

Hi,
I have recently upgraded my router to a TG582n. I used to have a TG585. I am having problems with the wi-fi on the new router, particularly whilst it is talking to an iPad 4 and an iPod Touch (3rd gen), although our Dell Inspiron, PS3 and Kindle are not exactly happy either. The signal strength is good, but the authentication keeps failing. The Event Logs simply say "can't get authorized", which is not helpful.
Are there any stats pages I can look at?
I have FW version 8.4.4.J. Is there a more recent version that might help?
Thanks,
John

chrispurvey · ‎13-07-2012

Hi there,
Welcome to our community forums.
Apologies for the delayed reposnse, you can upgrade your router firmware at http://products.plus-payh.co.uk/firmware/
Let me know if that helps.

johnst73uk · ‎13-05-2013

Hi Chris,
The upgrade solved the problem. The Wi-Fi is now much more reliable and much, much faster.
Thanks,
John

Townman · ‎22-08-2007

Chris,
Does your response imply that 10.2.2.B is now approved for general use?
Thanks,
Kevin

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chrispurvey · ‎13-07-2012

That's correct