Why the errors??
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- Re: Why the errors??
Why the errors??
12-03-2011 10:48 PM
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I am a relatively new customer. I ended my 10 day training period about a week ago now but have been getting a large number of errors reported by my router since pretty much day 1. I have been giving it a while to bed in and try to sort the problem out on it's own but would like to know what you guys think. I lose sync quite often (current record is just over 3 days solid) and sometimes Iplayer and PS3 start stuttering. My router stats are currently:
Uptime: 0 days, 7:36:21
DSL Type: G.992.5 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]: 23,926 / 10,200
Bandwidth (Up/Down) [kbps/kbps]: 448 / 9,464
Data Transferred (Sent/Received) [MB/MB]: 66.77 / 638.72
Output Power (Up/Down) [dBm]: 12.5 / 20.0
Line Attenuation (Up/Down) [dB]: 18.0 / 33.0
SN Margin (Up/Down) [dB]: 28.0 / 9.0
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 46 / 0
Loss of Signal (Local/Remote): 131,086 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 196,625 / 0
FEC Errors (Up/Down): 28 / 754,877
CRC Errors (Up/Down): 4,161 / 35
HEC Errors (Up/Down): 14 / NA
This is with the router(thompson v8) plugged into the test socket.
Thanks in advance for your help.
Re: Why the errors??
13-03-2011 1:01 AM
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Have you updated the router firmware to version 8.2.7.8?
Re: Why the errors??
13-03-2011 1:17 AM
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Uptime: 0 days, 10:14:17
DSL Type: G.992.5 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]: 23,926 / 10,352
Bandwidth (Up/Down) [kbps/kbps]: 448 / 9,464
Data Transferred (Sent/Received) [MB/MB]: 100.24 / 833.63
Output Power (Up/Down) [dBm]: 12.5 / 20.0
Line Attenuation (Up/Down) [dB]: 18.0 / 33.0
SN Margin (Up/Down) [dB]: 28.5 / 9.0
Vendor ID (local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 46 / 0
Loss of Signal (Local/Remote): 131,086 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 196,625 / 0
FEC Errors (Up/Down): 42 / 1,232,451
CRC Errors (Up/Down): 4,166 / 40
HEC Errors (Up/Down): 16 / NA
thanks again
Re: Why the errors??
13-03-2011 12:10 PM
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At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Why the errors??
13-03-2011 8:32 PM
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Uptime: 0 days, 4:24:36
DSL Type:G.992.5 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]:23,926 / 10,136
Bandwidth (Up/Down) [kbps/kbps]:448 / 9,592
Data Transferred (Sent/Received) [MB/MB]:1.25 / 3.17
Output Power (Up/Down) [dBm]:12.5 / 20.0
Line Attenuation (Up/Down) [dB]:18.0 / 33.0
SN Margin (Up/Down) [dB]:27.5 / 9.0
Vendor ID (Local/Remote):TMMB / TSTC
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
Loss of Link (Remote):0
Error Seconds (Local/Remote):0 / 0
FEC Errors (Up/Down):274 / 38,674
CRC Errors (Up/Down):11,491 / 11
HEC Errors (Up/Down):88 / 46
How can i have so many errors but 0 error seconds, also how can i only have downloaded 3.17MB when i watched something on Iplayer in HD earlier!
Re: Why the errors??
13-03-2011 8:42 PM
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Thomson are one of them
Re: Why the errors??
14-03-2011 12:19 AM
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Re: Why the errors??
15-03-2011 12:53 AM
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Uptime: 1 day, 3:17:55
DSL Type: G.992.5 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]: 22,747 / 10,436
Bandwidth (Up/Down) [kbps/kbps]: 446 / 9,400
Data Transferred (Sent/Received) [GB/MB]: 1.05 / 746.55
Output Power (Up/Down) [dBm]: 12.5 / 20.0
Line Attenuation (Up/Down) [dB]: 18.0 / 33.0
SN Margin (Up/Down) [dB]: 28.5 / 9.5
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Locall/Remote): 0 / 0
FEC Errors (Up/Down): 364 / 1,141,508
CRC Errors (Up/Down): 9,912 / 59
HEC Errors (Up/Down): NA / 178
thanks again.
Re: Why the errors??
30-05-2011 12:35 AM
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Uptime: 1 day, 13:53:16
DSL Type: G.992.5 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]: 23,664 / 10,536
Bandwidth (Up/Down) [kbps/kbps]: 448 / 10,936
Data Transferred (Sent/Received) [GB/GB]: 1.22 / 6.03
Output Power (Up/Down) [dBm]: 12.5 / 20.0
Line Attenuation (Up/Down) [dB]: 18.5 / 33.5
SN Margin (Up/Down) [dB]: 32.0 / 6.5
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 4 / 0
FEC Errors (Up/Down): 17,792 / 1,326,856
CRC Errors (Up/Down): 82,145 / 2,129
HEC Errors (Up/Down): NA / 11,178
Yes, I am still in the test socket! I would really like to get interleaving turned off as i game on the ps3 quite a bit and getting rid of the upload cap would help me with work as well. Does anyone think there is any chance i can do either based on my stats?
many thanks
Re: Why the errors??
19-06-2011 12:28 AM
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The FEC errors aren't real errors - they're small errors that got corrected by the FEC process. It is the CRC count that signifies real errors.
Unfortunately, when you turn interleaving off, it also turns FEC off - so those FEC errors will become real CRC errors, although maybe at a ratio of 8:1 less.
It could well be worth checking that ring wire...
Using FTTC since 2011. Currently on 80/20 Unlimited Fibre Extra.
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