Why o Why is my broadband speed so low
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Why o Why is my broadband speed so low
11-08-2009 6:56 PM
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Re: Why o Why is my broadband speed so low
11-08-2009 7:02 PM
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If you change to another ISP who also uses BT Wholesale - you won't gain much .
Have you reported it to Plusnet. If you have been with them some years you may be stuck on a lower rate - and they will increase it for you.
Re: Why o Why is my broadband speed so low
11-08-2009 7:05 PM
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I'd suggest you also initially have a read of Broadband Speed Faults: How to Diagnose as a good starting point for looking in to your speed.
Could you post any line stats from your router to this tread too?
Re: Why o Why is my broadband speed so low
11-08-2009 7:11 PM
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Re: Why o Why is my broadband speed so low
11-08-2009 7:14 PM
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Re: Why o Why is my broadband speed so low
11-08-2009 7:14 PM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Why o Why is my broadband speed so low
11-08-2009 7:27 PM
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System Up Time 145:30:00
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 9056551 10452649 0 3260 3666 145:28:34
LAN 10M/100M 10227013 9052310 0 3893 3654 145:29:56
WLAN 11M/54M/108M 127228 81494 0 161 29 145:29:52
ADSL Link Downstream Upstream
Connection Speed 2592 kbps 448 kbps
Line Attenuation 39.0 db 22.0 db
Noise Margin 13.4 db 19.0 db
Re: Why o Why is my broadband speed so low
11-08-2009 7:30 PM
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Re: Why o Why is my broadband speed so low
11-08-2009 7:35 PM
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It tells me that there is either something wrong with your internal wiring or a line problem.
My first guess it is your wiring.
Do you have a master socket with a removable lower part. If so can you remove the lower part as per this picture and plug the router into the master socket and report the new stats.
Re: Why o Why is my broadband speed so low
11-08-2009 7:56 PM
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I have one of the new sockets but unfortunately it installed about 6 weeks ago an muh of the wiring changd over to it. During past troubles with my broadband dropping out I got an ex BT engineer to check out my wiring and he replaced my old telephone line type wiring with proper BT round cable. He wired it directly into the old main BT box and this was rewired into the new box recently. The problem is it is not simply pulling it out of the main socket because of this, and into the internal one, and my computer / router is not adjacent to the main socket. to try it with the short router cable.
I also seem to remember when I was trying to get the line dropping out problem sorted there was a mention of changing the line noise, maybe this needs to be reversed ?
Re: Why o Why is my broadband speed so low
11-08-2009 8:07 PM
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You could try altering the noise margin with Routerstats or DMT but lets see what a shorter cable does.
Can you describe your internal wiring.
From what I understand you have an old BT terminal box which is then connected to a master type socket. Are the other sockets in the house then connected to the removable front plate of that socket or are they hard wired to the incoming feed
Re: Why o Why is my broadband speed so low
11-08-2009 8:12 PM
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Re: Why o Why is my broadband speed so low
11-08-2009 8:25 PM
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When the new BT main box was installed by BT recently I checked that the bell wire was no longer being connected so hopefully that eliminates that potential cause
Re: Why o Why is my broadband speed so low
11-08-2009 8:28 PM
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Re: Why o Why is my broadband speed so low
11-08-2009 8:34 PM
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Quote from: neepdocker Does anyone know if I change my ISP are things likely to improve ?
Almost certainly not, unless you have the option of Virgin cable broadband instead of broadband over telephone. No UK ISP will be proactive about poor broadband speeds so it's unfair to blame Plusnet in particular.
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