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Why is my speed so slow on Gateway Ptn-ag04 & ag02

Community Veteran
Posts: 1,294
Thanks: 30
Fixes: 4
Registered: ‎22-06-2012

Why is my speed so slow on Gateway Ptn-ag04 & ag02

I've previously had problems with Ptn-ag04 & in the early hours of this morning after an internet outage I was kicked onto Ptn-ag02. As with 04, my speeds were all over the place & my latency increased by 50%. After an internail reboot I'm now on Ptw-ag01 & things have returned to normal.
Is their a kniown problem with the Ptn gateways or is it just my service?

2 REPLIES
Community Veteran
Posts: 6,824
Thanks: 1
Registered: ‎27-10-2012

Re: Why is my speed so slow on Gateway Ptn-ag04 & ag02

It's not the gateway, but the route your traffic takes through BT's network to get to the gateway. Each time you connect, you can take a different route and hit a different endpoint.
Community Veteran
Posts: 1,294
Thanks: 30
Fixes: 4
Registered: ‎22-06-2012

Re: Why is my speed so slow on Gateway Ptn-ag04 & ag02

Thanks for the info Andy.