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Why is my broadband so slow? Why can’t I contact Support? Why is nobody answering my Posts? Who am I

CaseSensitive
Dabbler
Posts: 10
Registered: ‎01-04-2020

Why is my broadband so slow? Why can’t I contact Support? Why is nobody answering my Posts? Who am I

Why is my broadband so slow? Why can’t I contact Support? Why is nobody answering my Posts? Who am I?

5 REPLIES 5
CaseSensitive
Dabbler
Posts: 10
Registered: ‎01-04-2020

Broadband help needed. How do I get Support?

I need to speak to Support to try and get back my broadband speed. 
been trying for almost 2 weeks. 
any suggestions please...

thank you. 

shutter
Community Veteran
Posts: 21,770
Thanks: 3,606
Fixes: 60
Registered: ‎06-11-2007

Re: Broadband help needed. How do I get Support?

@CaseSensitive 

 

For ADSL broadband.... post your problem on this board.

https://community.plus.net/t5/ADSL-Broadband/bd-p/Broadband

 

For FIBRE broadband.... post your problem on this board.

https://community.plus.net/t5/Fibre-Broadband/bd-p/Fibre

 

Plusnet customer service is not what it used to be..Cry ... sorry...

CaseSensitive
Dabbler
Posts: 10
Registered: ‎01-04-2020

Re: Broadband help needed. How do I get Support?

Hi. Thanks for your Reply. 
I have left multiple messages on ADSL Broadband but never had a Reply. 
Their answerphone message is insulting IMHO

thanks again. 

dvorak
Moderator
Moderator
Posts: 28,304
Thanks: 6,177
Fixes: 1,443
Registered: ‎11-01-2008

Re: Broadband help needed. How do I get Support?


Moderators Note


Multiple posts from same poster merged to help staff and keep info in one place.

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
CaseSensitive
Dabbler
Posts: 10
Registered: ‎01-04-2020

Re: Broadband help needed. How do I get Support?

Moderator - can you help me get in touch with ADSL broadband support, please?