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Why is FTP blocked?
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- Re: Why is FTP blocked?
Why is FTP blocked?
10-01-2008 1:07 AM
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Why is FTP sometimes blocked in the evenings? This has been much more common in the past week or two (coinciding with my broadband approaching modem speeds).
I read somewhere in the support bit that traffic shaping may be used (and by all accounts is being used), but don't recall anything about services being restricted during busy times. I use FTP to upload stuff to websites - this isn't an optional or 'nice to have' protocol for me unfortunately.
Any help appreciated.
I read somewhere in the support bit that traffic shaping may be used (and by all accounts is being used), but don't recall anything about services being restricted during busy times. I use FTP to upload stuff to websites - this isn't an optional or 'nice to have' protocol for me unfortunately.
Any help appreciated.
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Re: Why is FTP blocked?
10-01-2008 6:33 AM
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What product are you on and what's your average monthly usage?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 2 of 5
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Re: Why is FTP blocked?
10-01-2008 8:51 AM
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Hi there,
I've sent you a PM, with a little more information.
Let me know if I can be of any further help.
I've sent you a PM, with a little more information.
Let me know if I can be of any further help.
Message 3 of 5
(536 Views)
Re: Why is FTP blocked?
10-01-2008 5:38 PM
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Bob and Mand - Thanks for your help.
Mand pointed out that I'd exceeded my allowance this month, and that BBYW 2 would be more suitable. It was a bit difficult to judge my usage as the peak times have changed between this and my current product, but I think she's right and I've just asked to change over in the control panel.
I'm going to assume this was the reason for my FTP problems. (Possibly should have checked this earlier actually...)
Thanks again.
Mand pointed out that I'd exceeded my allowance this month, and that BBYW 2 would be more suitable. It was a bit difficult to judge my usage as the peak times have changed between this and my current product, but I think she's right and I've just asked to change over in the control panel.
I'm going to assume this was the reason for my FTP problems. (Possibly should have checked this earlier actually...)
Thanks again.
Message 4 of 5
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Re: Why is FTP blocked?
10-01-2008 5:41 PM
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Hi there,
It will have been. Once you reach your allowance, file sharing protocols and external FTP are blocked, with other traffic being restricted to 128Kbps.
Glad all has now been sorted out
It will have been. Once you reach your allowance, file sharing protocols and external FTP are blocked, with other traffic being restricted to 128Kbps.
Glad all has now been sorted out
Message 5 of 5
(536 Views)
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