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Why haven't Plusnet emailed me any warnings this month?

VileReynard
Seasoned Pro
Posts: 11,077
Thanks: 278
Fixes: 11
Registered: ‎01-09-2007

Why haven't Plusnet emailed me any warnings this month?

5 REPLIES
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: Why haven't Plusnet emailed me any warnings this month?

dont often get close to my limit, but did get one on 22nd Feb
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: Why haven't Plusnet emailed me any warnings this month?

A thought was it during the PN software improvement update when they cods up VMBU? and other usage records?
VileReynard
Seasoned Pro
Posts: 11,077
Thanks: 278
Fixes: 11
Registered: ‎01-09-2007

Re: Why haven't Plusnet emailed me any warnings this month?

Speed or email problem.
Finally got a notification....
Quote
Subject 	You've reached your Broadband Usage Limit
From Plusnet Support
To postmaster@moiety.plus.com, postmaster@moiety.plus.com
Date Sun 12:41
<body of email>

Only received one copy, even though they sent two.  Cheesy

Superuser
Superuser
Posts: 9,813
Thanks: 1,189
Fixes: 68
Registered: ‎06-04-2007

Re: Why haven't Plusnet emailed me any warnings this month?

If an address is duplicated I think mail software generally sends only a single copy.
David
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Why haven't Plusnet emailed me any warnings this month?

Morning,
I can see we've emailed you to say you've hit the limit, but there certainly should be warnings on there from getting close. I'll do some investigating and come back to you later on today.