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Whitburn west lothian exchange

Moncrieffe500
Grafter
Posts: 66
Registered: ‎19-06-2011

Whitburn west lothian exchange

Could someone from plusnet please have a look at the exchange ESWHI

i was watching the arsenal game on sky go and as soon as they scored the first goal my internet cut off straight away, i called up plusnet and told them, told them my broadband light on my router was solid green and my internet light was out, done some tests and all came back inconclusive, im back online now but im wondering what went wrong e.t.c.
thanks in advance
4 REPLIES 4
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Whitburn west lothian exchange

Did it go off at 19:56?
http://usertools.plus.net/exchanges/mso.php?id=6547
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
Moncrieffe500
Grafter
Posts: 66
Registered: ‎19-06-2011

Re: Whitburn west lothian exchange

yep as soon as Koscielny put it in the back of the net with his head it cut off, then in the last hour its been off again, any idea whats wrong?
adie:quote
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Whitburn west lothian exchange

I don't think you'll find out anything more than the BT notices shown on the page I linked (you get to that from http://usertools.plus.net/exchanges/). When I posted it was still showing the anticipated clear as being in the early hours so I guess they'd got you up and running with a temporary routing and the later outage was when they put it all back to as it should be having fixed the fault.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
Moncrieffe500
Grafter
Posts: 66
Registered: ‎19-06-2011

Re: Whitburn west lothian exchange

thanks for the jelv, all seems well now.
jim:quote