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Which is right?

daskinner
Grafter
Posts: 209
Registered: 15-12-2011

Which is right?

Hi
looking at PN my line speed says 5MB however BT Speedtester says :
IP Profile for your line is - 4.5 Mbps
Shouldnt they be the same?
9 REPLIES
Moderator
Moderator
Posts: 26,535
Thanks: 1,536
Fixes: 100
Registered: 14-04-2007

Re: Which is right?

People are usually complaining about the reverse situation namely the PN profile lagging behind the BT profile. Smiley
Plusnet have control over their profile but not the BT one.

Customer and Forum Moderator.

daskinner
Grafter
Posts: 209
Registered: 15-12-2011

Re: Which is right?

oh right ok..
When I run download speed tests the best i'm getting is 4.3MB with an upload of 330 so the results dont match either profile? My router is in master/test socket and I'm contected via cable.
I would of thought if my router was showing a connection sync speed of 5728 I shou;ld be getting closer to the 5MB download speed not 4.3MB
Superuser
Superuser
Posts: 9,579
Thanks: 955
Fixes: 54
Registered: 06-04-2007

Re: Which is right?

Your actual speed depends on the lower of the BT IP Profile and Plusnet Current line speed though those two values are intended to be the same. With a sync speed of 5728kbps the BT IP Profile will eventually increase to 5000kbps but on 20CN it can take 3-5 days for that change to occur.
An actual speed of 4.3Mbps is about right for your current 4.5Mbps IP Profile.
jim:green inadvertent hitting quote instead of edit fixed mod:end
David
daskinner
Grafter
Posts: 209
Registered: 15-12-2011

Re: Which is right?

I see. Ill do another test in a day or so and see if the bt profile has increased to 5mb
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: Which is right?

Hi daskinner,
Your current sync is 5664Kbps, in order to get a profile of 5000Kbps you'd need to sync at over 5696Kbps.
Jojo Smiley
daskinner
Grafter
Posts: 209
Registered: 15-12-2011

Re: Which is right?

Thank JoJo just 32Kbps short  Angry  I've changed my filter and now I'm showing 5792 kbps  Cheesy
I'll check my BT IP in a few days to see if they have increased it to 5MB
Ive been on Samknows exchange checker and it says 21CN is due to be completed 31/3/12 so fingers crossed this will give me a few more MB's. Will I need to do anything on the 31/03/12 to switch over?
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: Which is right?

Yes, if there are no drops it will go up in a few days Smiley
daskinner
Grafter
Posts: 209
Registered: 15-12-2011

Re: Which is right?

Its now showing 5mb so in happy for now  Roll eyes
Do i need to do anything when my exchange gets 21cn next month
Community Veteran
Posts: 26,686
Thanks: 910
Fixes: 10
Registered: 10-04-2007

Re: Which is right?

Plusnet might not move you over immediately (it depends what else they have on at the same time) so as soon as the BT checker says you can get ADSL2 post on here and an order will be placed.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)