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Where's my upload speed gone?

BB2
Newbie
Posts: 4
Registered: 06-12-2016

Where's my upload speed gone?

Over the last couple of weeks my upload speed has dropped and dropped.  it is now so low I can't send any emails with attachments.  Help required please

Download speed 7.03

 

Upload 0.18    !!!!!!!!!!!

5 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,543
Thanks: 247
Fixes: 111
Registered: 01-01-2012

Re: Where's my upload speed gone?

Our tests aren't showing any issues.

Do you have anything running in the background that could be uploading?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
BB2
Newbie
Posts: 4
Registered: 06-12-2016

Re: Where's my upload speed gone?

No - nothing else.  BT wholesale speed checker now showing

Download 7.03

upload 0.08

BB2
Newbie
Posts: 4
Registered: 06-12-2016

Re: Where's my upload speed gone?

Just been speaking to [CSA Removed] via online help who told me that the 0.08 upload speed was acceptable!!!!  Come on this is not good enough.

Moderator's note by Dick (Strat) CSA name removed as per Forum rules

BB2
Newbie
Posts: 4
Registered: 06-12-2016

Re: Where's my upload speed gone?

Still unable to send e-mails with attachments due to upload speed.  Completely ridiculous.  Absolutely nothing running in the background.  Is there nothing that can be done?

Plusnet Help Team
Plusnet Help Team
Posts: 4,543
Thanks: 247
Fixes: 111
Registered: 01-01-2012

Re: Where's my upload speed gone?

Just to confirm is this over a wired or wireless connection?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team