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Where's my router?!

Posts: 3
Registered: ‎21-11-2015

Where's my router?!

So my internet got activated on Saturday and I haven't received my router. I don't think it's even been dispatched yet. What is going on plusnet?! So far your service has been poor. Charged £50 for a engineer visit when a engineer wasn't needed, had my broadband order cancelled and now no router.
Plusnet Help Team
Plusnet Help Team
Posts: 13,623
Thanks: 262
Fixes: 75
Registered: ‎27-04-2007

Re: Where's my router?!

I've checked the account and can see you called in on the 30th.
Please reply back if the router still hasn't been received.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team