cancel
Showing results for 
Search instead for 
Did you mean: 

When?????????

flamazine
Dabbler
Posts: 13
Registered: 21-01-2013

When?????????

Was due to have my broadband  master socket fitted yesterday .had to to ring customer support to find out that due to snow the engineer wouldn't be coming.  Now I'm in limbo with no broadband and  no idea as to when  I'll get it. Not a very good start to my new contract. Sad
3 REPLIES
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: When?????????

Hi flamazine,
Sorry to see that your appointment was missed yesterday, unfortunately in these weather conditions it sometimes cannot be helped. I am waiting confirmation for the next available date and as soon as I have it I'll confirm it with you.
Sorry for the wait.
Chris
flamazine
Dabbler
Posts: 13
Registered: 21-01-2013

Re: When?????????

Just been phoned by open reach . They r coming Tuesday morning.  Not very happy
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: When?????????

Hi flamzine,
Glad you received a call. I've checked and it's the earliest date available unfortunately, I wish we could get an earlier date but there is just nothing any sooner.
I'm happy to keep tabs and this for you and can only apologise for the delay.