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When will my router be disptached?

Trevstan
Grafter
Posts: 101
Thanks: 3
Registered: 09-03-2013

When will my router be disptached?

Hi i have my activation date for my unlimited fibre to be installed on 18/03/2013 PM have not heard anything back from Plusnet to say otherwise (Could anyone check in to that?)
Was just wondering when the router is normally dispatched? As I guess it's only a few more postal days up until that point.
5 REPLIES
Dhaos
Grafter
Posts: 140
Registered: 26-02-2013

Re: When will my router be disptached?

I had my router sent out about 5 days before my fibre was to be installed and the engineer brought the BT modem with him.
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: When will my router be disptached?

Hi Trevstan,
Your router has been dispatched today for you, you should receive this in the next few days.
Let us know how your install goes.
Chris
Trevstan
Grafter
Posts: 101
Thanks: 3
Registered: 09-03-2013

Re: When will my router be disptached?

Router came this morning 2 hours after i got a text from Plusnet saying it will arrive in a few days  Cheesy
Just waiting patiently now till the 18th March for my install date  Smiley, could anyone verify it has been booked in correctly as I have read a few people don't actually find out till afterwards that they was a problem with the booking?
Cheers x
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: When will my router be disptached?

Yep, I can confirm that your booked in for 18th in the afternoon which is between 1pm-6pm Smiley
Chris Pettitt
Cloud Environments Engineer
Trevstan
Grafter
Posts: 101
Thanks: 3
Registered: 09-03-2013

Re: When will my router be disptached?

Thanks  Smiley