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When will I go live?

Posts: 5
Registered: ‎17-04-2013

When will I go live?

Hi guys,
Just wondering when I'm due to go live with broadband. I had an engineer out today to sort the line as two attempts were made to take over my line but in the end I had to get an engineer out to change the line over. I was told that it should work straight away, my phone line now works but my modem is still flashing.
It's been about 6 weeks now since starting it up and still no Internet :-(
Any update would be great.
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: When will I go live?

Hi there,
I'm afraid as we had to install a new line for you the broadband isn't active yet, I'll chase our provisioning team up for you and get things moving.