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When will I get my router?

ToeKnee60
Grafter
Posts: 45
Thanks: 2
Registered: ‎06-12-2013

When will I get my router?

I am due to get Unlimited Fibre and Home Phone from Plusnet during the morning of Monday 30 December.
As there are 2 days of Christmas holiday when there will be no post and a weekend just before the installation day and the post is extra slow leading up to Christmas I was wondering when Plusnet are likely to post my router.
The postman does not usually arrive until after lunch so I will need to have received the router by Saturday 28 December to be ready for the Openreach engineer's visit.
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,763
Thanks: 268
Fixes: 78
Registered: ‎27-04-2007

Re: When will I get my router?

Hi there,
I'd imagine the router should reach you on the 27th. However I've dispatched it now to be on the safe side. These usually take 3 working days to reach you so I'd expect this to be with you on Monday.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
ToeKnee60
Grafter
Posts: 45
Thanks: 2
Registered: ‎06-12-2013

Re: When will I get my router?

Thanks Adam.  Smiley