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When is Full Launch Due?

Penny
Superuser
Superuser
Posts: 1,313
Thanks: 809
Fixes: 8
Registered: ‎05-04-2007

Re: When is Full Launch Due?

Quote from: Kelly
Can you do us a traceroute to community.plus.net to see if that reveals anything?

Long time since I last did a traceroute ^^  just went back to the PUG Glossary/Guide at http://usergroup.plus.net/forum/index.php/topic,2990.msg36338.html#msg36345 ; as I'd completely forgotten how they're made.
Results are below - don't know how useful they'll be as the Comm Site loading has been much better today (no way of judging if this is a "good traceroute" or a "bad traceroute" but maybe I could do another one when the Comm Site gets laggy again from here).
Quote
Tracing route to community.plus.net [212.159.8.151]
over a maximum of 30 hops:
  1    <1 ms    <1 ms    <1 ms  192.168.123.254
  2    7 ms    7 ms    6 ms  10.128.52.1
  3    24 ms    8 ms    9 ms  cmbg-t2cam1-b-v112.inet.ntl.com [80.1.2
  4    10 ms    9 ms    9 ms  cmbg-t2core-b-ge-wan62.inet.ntl.com [19
.45]
  5    12 ms    11 ms    11 ms  nth-bb-b-so-720-0.inet.ntl.com [213.105
  6    12 ms    14 ms    21 ms  tele-ic-1-as0-0.inet.ntl.com [62.253.18
  7    14 ms    16 ms    13 ms  linx-gw1.plus.net [195.66.224.164]
  8    14 ms    14 ms    12 ms  vl23.pte-gw1.plus.net [212.159.4.27]
  9    19 ms    19 ms    19 ms  atm1-0.ptb-gw1.plus.net [212.159.1.89]
10    21 ms    21 ms    20 ms  vl427.pih-gw4.plus.net [212.159.1.124]
11    21 ms    22 ms    51 ms  pih-al4.plus.net [212.159.1.36]
12    27 ms    21 ms    19 ms  community.plus.net [212.159.8.151]
Trace complete.

Regards,
Penny.
Penny Rollo * * * joined Force9 on 17/02/98 * * * with PlusNet from 2000 onwards * * * personal website at pennymidasrollo.plus.com
Project HappyChild website (free educational resources for kids and schools, plus directory of charities helping children) 1998 onwards
Superusers are not PlusNet staff but do have a direct line of communication into the business to raise issues, concerns and feedback from the Community.
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: When is Full Launch Due?

Cool.
Pop one in when you see problems for us!
Kelly Dorset
Ex-Broadband Service Manager
Penny
Superuser
Superuser
Posts: 1,313
Thanks: 809
Fixes: 8
Registered: ‎05-04-2007

Re: When is Full Launch Due?

Quote from: Kelly
Cool.
Pop one in when you see problems for us!

Quote
Tracing route to community.plus.net [212.159.8.151]
over a maximum of 30 hops:
  1    <1 ms    <1 ms    <1 ms  192.168.123.254
  2    7 ms    33 ms    9 ms  10.128.52.1
  3    *        *        *    Request timed out.
  4    *        8 ms    10 ms  cmbg-t2core-a-ge-wan62.inet.ntl.com [195.182.176
.37]
  5    11 ms    38 ms    11 ms  pop-bb-a-so-133-0.inet.ntl.com [213.105.174.177]
  6    12 ms    13 ms    12 ms  nth-bb-b-so-010-0.inet.ntl.com [213.105.172.13]
  7    16 ms    15 ms    32 ms  tele-ic-1-as0-0.inet.ntl.com [62.253.184.2]
  8    15 ms    15 ms    15 ms  linx-gw1.plus.net [195.66.224.164]
  9  131 ms  211 ms  208 ms  vl23.pte-gw1.plus.net [212.159.4.27]
10    20 ms    23 ms    22 ms  atm1-0.ptb-gw1.plus.net [212.159.1.89]
11    25 ms    21 ms    22 ms  vl427.pih-gw4.plus.net [212.159.1.124]
12    23 ms    22 ms    22 ms  pih-al4.plus.net [212.159.1.36]
13    22 ms    21 ms    20 ms  community.plus.net [212.159.8.151]
Trace complete.

... does this mean it's an ntl-related problem?
Penny Rollo * * * joined Force9 on 17/02/98 * * * with PlusNet from 2000 onwards * * * personal website at pennymidasrollo.plus.com
Project HappyChild website (free educational resources for kids and schools, plus directory of charities helping children) 1998 onwards
Superusers are not PlusNet staff but do have a direct line of communication into the business to raise issues, concerns and feedback from the Community.
Penny
Superuser
Superuser
Posts: 1,313
Thanks: 809
Fixes: 8
Registered: ‎05-04-2007

Re: When is Full Launch Due?

Quote from: James_H
Feel free to tell me to sod off. Wink

LOL
Quote from: James_H
I wonder if you could also try a pathping for me?
You do it in exactly the same way as you do a tracert, (but instead of tracert community.plus.net you would type pathping community.plus.net)
I'm not sure it waill cast any light, or be any help Penny, its more a personal interest one. (Interested in whether its a helpful tool or not)

Intrigued.  Entirely not sure what the pathping signifies but given it took 300 seconds after the first lightning-quick path-listing, was it testing the connection from here to the comm site over an average of five minutes?
Quote
Tracing route to community.plus.net [212.159.8.151]
over a maximum of 30 hops:
  0  penny [192.168.123.118]
  1  192.168.123.254
  2  10.128.52.1
  3  cmbg-t2cam1-b-v112.inet.ntl.com [80.1.202.193]
  4  cmbg-t2core-b-ge-wan62.inet.ntl.com [195.182.176.45]
  5  nth-bb-b-so-720-0.inet.ntl.com [213.105.174.181]
  6  tele-ic-1-as0-0.inet.ntl.com [62.253.184.2]
  7  linx-gw1.plus.net [195.66.224.164]
  8  vl23.pte-gw1.plus.net [212.159.4.27]
  9  atm1-0.ptb-gw1.plus.net [212.159.1.89]
10  vl427.pih-gw4.plus.net [212.159.1.124]
11  pih-al4.plus.net [212.159.1.36]
12  community.plus.net [212.159.8.151]
Computing statistics for 300 seconds...
            Source to Here  This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                          penny [192.168.123.118]
                                0/ 100 =  0%  |
  1    0ms    0/ 100 =  0%    0/ 100 =  0%  192.168.123.254
                                6/ 100 =  6%  |
  2  ---    100/ 100 =100%    94/ 100 = 94%  10.128.52.1
                                0/ 100 =  0%  |
  3    9ms    13/ 100 = 13%    7/ 100 =  7%  cmbg-t2cam1-b-v112.inet.ntl.com [8
0.1.202.193]
                                0/ 100 =  0%  |
  4  14ms    6/ 100 =  6%    0/ 100 =  0%  cmbg-t2core-b-ge-wan62.inet.ntl.co
m [195.182.176.45]
                                0/ 100 =  0%  |
  5  19ms    6/ 100 =  6%    0/ 100 =  0%  nth-bb-b-so-720-0.inet.ntl.com [21
3.105.174.181]
                                0/ 100 =  0%  |
  6  13ms    10/ 100 = 10%    4/ 100 =  4%  tele-ic-1-as0-0.inet.ntl.com [62.2
53.184.2]
                                0/ 100 =  0%  |
  7  20ms    6/ 100 =  6%    0/ 100 =  0%  linx-gw1.plus.net [195.66.224.164]
                                0/ 100 =  0%  |
  8  23ms    6/ 100 =  6%    0/ 100 =  0%  vl23.pte-gw1.plus.net [212.159.4.2
7]
                                0/ 100 =  0%  |
  9  20ms    6/ 100 =  6%    0/ 100 =  0%  atm1-0.ptb-gw1.plus.net [212.159.1
.89]
                                6/ 100 =  6%  |
10  20ms    13/ 100 = 13%    1/ 100 =  1%  vl427.pih-gw4.plus.net [212.159.1.
124]
                                0/ 100 =  0%  |
11  ---    100/ 100 =100%    88/ 100 = 88%  pih-al4.plus.net [212.159.1.36]
                                0/ 100 =  0%  |
12  20ms    12/ 100 = 12%    0/ 100 =  0%  community.plus.net [212.159.8.151]

Trace complete.

I also did another tracert as the comm site has got a bit laggier again now and got:
Quote
Tracing route to community.plus.net [212.159.8.151]
over a maximum of 30 hops:
  1    <1 ms    <1 ms    <1 ms  192.168.123.254
  2    6 ms    7 ms    6 ms  10.128.52.1
  3    *        9 ms    10 ms  cmbg-t2cam1-b-v112.inet.ntl.com [80.1.202.193]
  4    9 ms    9 ms    9 ms  cmbg-t2core-b-ge-wan62.inet.ntl.com [195.182.176
.45]
  5    11 ms    11 ms    35 ms  nth-bb-b-so-720-0.inet.ntl.com [213.105.174.181]
  6    13 ms    13 ms    11 ms  tele-ic-1-as0-0.inet.ntl.com [62.253.184.2]
  7    12 ms    13 ms    13 ms  linx-gw1.plus.net [195.66.224.164]
  8    12 ms    13 ms    13 ms  vl23.pte-gw1.plus.net [212.159.4.27]
  9    19 ms    18 ms    18 ms  atm1-0.ptb-gw1.plus.net [212.159.1.89]
10    *        *        *    Request timed out.
11    *        *        *    Request timed out.
12    48 ms    20 ms    20 ms  pih-al4.plus.net [212.159.1.36]
13    23 ms    21 ms    21 ms  community.plus.net [212.159.8.151]
Trace complete.

Regards,
Penny.
Penny Rollo * * * joined Force9 on 17/02/98 * * * with PlusNet from 2000 onwards * * * personal website at pennymidasrollo.plus.com
Project HappyChild website (free educational resources for kids and schools, plus directory of charities helping children) 1998 onwards
Superusers are not PlusNet staff but do have a direct line of communication into the business to raise issues, concerns and feedback from the Community.
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: When is Full Launch Due?

I lost this thread in the surge.  Are you problems resolved now Penny?  Or still slow?
Kelly Dorset
Ex-Broadband Service Manager
Penny
Superuser
Superuser
Posts: 1,313
Thanks: 809
Fixes: 8
Registered: ‎05-04-2007

Re: When is Full Launch Due?

Quote from: Kelly
I lost this thread in the surge.

Cheesy  yes there were rather a lot of posts in August.
Quote from: Kelly
Are you problems resolved now Penny?  Or still slow?

... been absolutely AOK since about a week after I last posted in this thread.
Regards,
Penny.
Penny Rollo * * * joined Force9 on 17/02/98 * * * with PlusNet from 2000 onwards * * * personal website at pennymidasrollo.plus.com
Project HappyChild website (free educational resources for kids and schools, plus directory of charities helping children) 1998 onwards
Superusers are not PlusNet staff but do have a direct line of communication into the business to raise issues, concerns and feedback from the Community.
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: When is Full Launch Due?

Bang me a PM if you see any further issues with this  Smiley
Kelly Dorset
Ex-Broadband Service Manager
Penny
Superuser
Superuser
Posts: 1,313
Thanks: 809
Fixes: 8
Registered: ‎05-04-2007

Re: When is Full Launch Due?

Quote from: Kelly
Bang me a PM if you see any further issues with this  Smiley

Will do.  Not "about" in the forums that frequently of late - much else going on here - but I'll PM as requested if the problem recurs.
Penny Rollo * * * joined Force9 on 17/02/98 * * * with PlusNet from 2000 onwards * * * personal website at pennymidasrollo.plus.com
Project HappyChild website (free educational resources for kids and schools, plus directory of charities helping children) 1998 onwards
Superusers are not PlusNet staff but do have a direct line of communication into the business to raise issues, concerns and feedback from the Community.