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When does my subscription start?

Keithkkl
Grafter
Posts: 50
Registered: ‎20-12-2007

When does my subscription start?

I've just ordered Plusnet Broadband a couple of days ago.
Payment has been taken for initial subscription and P+P for hardware.
When does the subscription actually start?
Does it already start now? (even though I haven't got the line activated yet or received the hardware)
Does it start when the line is activated ? (7-10 days time)
Or does it begin when I first make successful connection? (when my line is activated and have received the hardware)
Thanks
1 REPLY 1
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: When does my subscription start?

Your first payment will be taken during signup (as you have already seen), the next month payment won't be due till 1 month after your activation date. Hope this helps.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.