When does Plusnet update Speed Rating?
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When does Plusnet update Speed Rating?
02-11-2010 11:15 AM
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Yes, it's that old question again, I thought the answer was within about a couple of days at the worst, it usually is.
I have been on a BT BRAS of 7150 for the last nearly nine days, nice and stable etc, tried a couple of software disconnections [which I was told do not cause loss of BT Brownie Points] but to no effect and I REALLY don't want to reboot having got the connection speed up to a reasonable level!
Have I got stuck/missed, could someone give me a nudge if possible please.
Many thanks, Bob.
Re: When does Plusnet update Speed Rating?
02-11-2010 11:41 AM
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Sometimes it can be missed. It normally does it automatically within 24 hours. I've just picked it up manually so if you disconnect then reconnect via the router you should see the difference.
Jojo
Re: When does Plusnet update Speed Rating?
02-11-2010 11:43 AM
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Kisses all round, thanks folks. Off to do a dis/re via the router.
Bob.
Re: When does Plusnet update Speed Rating?
22-11-2010 10:37 AM
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Yes, it's me back again with the same thing, I have now been running happily on an 8000 profile with BT and Plusnet for about 10 days but speed testing comes in at a steady 6500ish [which is a 7150 profile still I believe], could you give me a nudge again please as I seem to be getting into a habit of being stuck!
Or even a squirt of PlusGas in the right place will probably sort it!
Many thanks, Bob.
Re: When does Plusnet update Speed Rating?
22-11-2010 12:44 PM
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I've checked BT & PN profiles and they're both 8000.
Jojo
Re: When does Plusnet update Speed Rating?
22-11-2010 4:01 PM
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Yes, I know they're the same, but the actual speed that the system is working at is still on the 7150 profile, although they both say differently at 8000!
I have just tried another software dis/reconnect and not had much success, perhaps it's BT's BRAS got stuck this time? Sorry, I just presumed it was you and a retype of the numbers at your end might kick start it correctly?
Seems a shame to have finally got to a stable 8000 and not be able to use it!
Thanks, Bob.
Re: When does Plusnet update Speed Rating?
22-11-2010 4:52 PM
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I don't know what to say, I have checked 3 of BT's systems and they all say 8000
Jojo
Re: When does Plusnet update Speed Rating?
23-11-2010 7:51 AM
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Re: When does Plusnet update Speed Rating?
23-11-2010 11:21 AM
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Yes I totally agree with you that all systems "say" the same at 8000 but the actual download speed via "my Broadband speed" comes out at a steady 6500ish which is what you get/I have always got on a profile of 7150. A BT speedtester however just went at 6990 which is nearer the mark?
I was just wondering whether your end of it was stuck again and for the sake of you putting in say 9000 and clicking "ok" and then going straight back to 8000 and clicking "ok" we might get it to recognise the truth.
Don't know how to explain it any more clearly, if we're stuck then whe're stuck I suppose!
Many thanks, Bob.
Re: When does Plusnet update Speed Rating?
23-11-2010 11:24 AM
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Quote I was just wondering whether your end of it was stuck again and for the sake of you putting in say 9000 and clicking "ok" and then going straight back to 8000 and clicking "ok" we might get it to recognise the truth.
I'm afraid that would make no difference at all
Jojo
Re: When does Plusnet update Speed Rating?
23-11-2010 11:40 AM
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Ok, I'll give up repeating myself and go away and see what happens.
Before I go perhaps you could please reassure me that we are both actually talking about the same thing,
ie: "I think the Plusnet profile could be stuck on 7150 although it shows 8000" and you are saying "that it's not stuck and is all working ok?"
Many thanks, Bob.
Re: When does Plusnet update Speed Rating?
23-11-2010 2:49 PM
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Ours is definitely 8000 - but I did what you suggested about going up to 9000 and back down to 8000, although I very much doubt that will have any effect - just to show you I'm not a stubborn old know it all
Jojo
Re: When does Plusnet update Speed Rating?
23-11-2010 3:01 PM
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No....... no....... no, that's my job description, closely guarded!
Thanks for the help and the understanding, I'll see what happens.
Many thanks, Bob.
Re: When does Plusnet update Speed Rating?
23-11-2010 3:21 PM
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