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When and how much would I have to pay?

theberrys
Grafter
Posts: 69
Registered: 30-05-2009

When and how much would I have to pay?

If I order FTTC tonight, and my billing day is the 19th of each month, when will I start paying for fibre?  Say I order it tonight, will I have to pay for my normal broadband for this month and then start paying for fibre on the next billing month?
Sorry, I am just a little confused as I don't want to have to pay twice.
5 REPLIES
Community Veteran
Posts: 6,313
Thanks: 86
Fixes: 3
Registered: 08-01-2008

Re: When and how much would I have to pay?

What you'd pay and when would depend on the install date.  Smiley
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
theberrys
Grafter
Posts: 69
Registered: 30-05-2009

Re: When and how much would I have to pay?

So, say the install date is next week (21st, 23rd and 24th are the dates I would be available for), would I have to pay for my current broadband for this month, and then the fibre for next month?
Community Veteran
Posts: 6,313
Thanks: 86
Fixes: 3
Registered: 08-01-2008

Re: When and how much would I have to pay?

That bit I can't fully remember - it's a while since I changed - but I think they 'pro-rata' the charge for the month during which the changeover takes place.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: When and how much would I have to pay?

Hi theberrys,
Yes, walker23 is right. Your billing date won't change. So if you paid today for your ADSL and your Fibre was installed in two weeks, you'd just pay the remainder of the difference between your old and new package and then a full fibre charge from your next billing date.
Jojo Smiley
theberrys
Grafter
Posts: 69
Registered: 30-05-2009

Re: When and how much would I have to pay?

Ah, fantastic.  I have a scheduled install date for FTTC on Monday and the payment for April/May ADSL has come out of the account.  Cheers!  Looking forward to Monday Smiley