When Does it Get Better
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- Re: When Does it Get Better
When Does it Get Better
15-04-2008 1:18 PM
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A little history,
Prior to moving i was getting 3.5mbps but i was having a lot of trouble with my usb modem losing power on the usb bus and kept having to reboot it to bring it back to life, sometimes frequently, sometimes not, so i presume this has driven my profile right down. This was my comps fault not anything to do with the exchange although im presuming thats how it would have been reported
Apart from when i plugged the router in the master socket approx 78hrs ago the line has been stable and no errors so i would have expected an improvement by now. I primarily moved over as I play world of warcraft a lot and was getting latency of 70 -90ms, now its more in the region of 350 -3500ms and totally unplayable so as well as taking forever to browse anything i cant even do any serious gaming.
Link to recent speed test, http://speedtester.bt.com/results.asp?BBIP=01332780188&TAP=1&BBD=yes.
Looking at the profile on the speed test even that as come down as when i first tried it last thursday it was set at 3500
Few stats from the router itself
Mode: G.DMT
Type: Fast
Line Coding: Trellis On
Status: No Defect
Downstream Upstream
Rate (Kbps): 128 64
SNR Margin (dB): 30.3 31.0
Attenuation (dB): 37.0 21.0
Output Power (dBm): 5.8 9.5
Super Frames: 16532035 16532033
Super Frame Errors: 0 279
RS Words: 0 0
RS Correctable Errors: 0 0
RS Uncorrectable Errors: 0 N/A
HEC Errors: 0 38
OCD Errors: 0 0
LCD Errors: 0 0
Total Cells: 84843655 0
Data Cells: 18537613 0
Bit Errors: 0 0
Total ES: 0 0
Total SES: 0 0
Total UAS: 24 0
Anyone out there can give this a little nudge now, i just want to be able to play again..
Re: When Does it Get Better
15-04-2008 1:21 PM
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I would also suggest connecting the router to the connection behind the master socket with nothing else connected and see if the downstream and upstream rates improve.
My first thought is that you may have an unfiltered phone/Sky box/alarm on the system
Re: When Does it Get Better
15-04-2008 1:27 PM
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Re: When Does it Get Better
15-04-2008 1:29 PM
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If you could reboot your router and repost those stats again, it would be helpful
Re: When Does it Get Better
15-04-2008 1:34 PM
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Will try that and leave it off for a short while see what happens.
Re: When Does it Get Better
15-04-2008 2:09 PM
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Still no change
Bt Speed Test
Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 2000 kbps
DSL connection rate: 64 kbps(UP-STREAM) 128 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 60 kbps
Modem stats:
ode: G.DMT
Type: Fast
Line Coding: Trellis On
Status: No Defect
Downstream Upstream
Rate (Kbps): 128 64
SNR Margin (dB): 30.3 31.0
Attenuation (dB): 38.0 21.0
Output Power (dBm): 5.8 9.5
Super Frames: 35104 35102
Super Frame Errors: 0 0
RS Words: 0 0
RS Correctable Errors: 0 0
RS Uncorrectable Errors: 0 N/A
HEC Errors: 0 0
OCD Errors: 0 0
LCD Errors: 0 0
Total Cells: 180160 0
Data Cells: 44271 0
Bit Errors: 0 0
Total ES: 0 0
Total SES: 0 0
Total UAS: 12 0
Re: When Does it Get Better
15-04-2008 2:10 PM
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Can you make sure that *every other* telephony device in your house is disconnected and see if there is any improvement in the downstream / upstream rate?
Re: When Does it Get Better
15-04-2008 2:17 PM
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Re: When Does it Get Better
15-04-2008 2:28 PM
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Re: When Does it Get Better
15-04-2008 2:32 PM
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Re: When Does it Get Better
15-04-2008 2:50 PM
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still
Bt
Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 2000 kbps
DSL connection rate: 64 kbps(UP-STREAM) 128 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 60 kbps
Modem
Mode: G.DMT
Type: Fast
Line Coding: Trellis On
Status: No Defect
Downstream Upstream
Rate (Kbps): 128 64
SNR Margin (dB): 30.3 31.0
Attenuation (dB): 38.0 21.0
Output Power (dBm): 5.8 9.2
Super Frames: 26372 26370
Super Frame Errors: 0 0
RS Words: 0 0
RS Correctable Errors: 0 0
RS Uncorrectable Errors: 0 N/A
HEC Errors: 0 0
OCD Errors: 0 0
LCD Errors: 0 0
Total Cells: 135347 0
Data Cells: 92808 0
Bit Errors: 0 0
Total ES: 0 0
Total SES: 0 0
Total UAS: 12 0
Now im at a loss
Re: When Does it Get Better
15-04-2008 2:52 PM
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Reckon (as Jelv suggested) that it could potentially be something that occurred at your previous ISP.
We'll get BT on the case for you.
Do you have any alternate hardware?
Re: When Does it Get Better
15-04-2008 3:05 PM
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Re: When Does it Get Better
15-04-2008 3:12 PM
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Chris
Re: When Does it Get Better
15-04-2008 3:20 PM
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