Whats going on plusnet
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Whats going on plusnet
30-10-2016 8:59 PM
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Re: Whats going on plusnet
30-10-2016 9:23 PM
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If you have to take a second day off you can claim for the lost pay. You might have to go to to the small claims court to get it though.
http://www.moneysavingexpert.com/shopping/delivery-rights
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Whats going on plusnet
31-10-2016 2:16 PM
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I can see from the engineer notes that they attended earlier today, is everything working ok now?
Re: Whats going on plusnet
31-10-2016 2:30 PM
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Engineer said I was conected to fiber
Thats why I couldn't get broadband.
I take it that I will have my month refunded to me . Cheers
Re: Whats going on plusnet
31-10-2016 8:15 PM
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Re: Whats going on plusnet
01-11-2016 8:55 AM
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Sorry I didn't have chance to get back to you yesterday.
We'll issue a refund from the date the service should have been active, up until when the engineer fixed the issue for your broadband. I'll update the fault ticket with this information shortly.
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