What would cause TG582n to to lose WiFi on all devices at the same time
What settings do I have to change to make the Now-TV work on the 8.4.4.J Firmware
Is it in the GUI or Telnet ?
Found the USB & says
[code=Router GUI file=Content Sharing]Home > Toolbox > Content Sharing Overview | Configure
Content Sharing
Content Sharing
This page summarizes the configuration for sharing the content on a USB disk connected to the gateway. You can share your files, music, pictures and movies towards your home network and towards the Internet.
Network File Server (Windows Networking)
Server Name: Technicolor
Server Description: DSL Gateway
Workgroup: WORKGROUP
Server Enabled: Yes
UPnP AV Media Server
Server Enabled: Yes
Profiler Status: Ready
Database Status:
The content of the USB storage device cannot be profiled.
Content profiling is not possible because either the USB storage device:
Is not connected.
Has less than 250MB free space.
Is write-protected.
FTP Server
Server Address:
Server Enabled: No
List of connected disks
Managed
partition
(Disk 1)
Partition 1 Mounting error: wrong formatting[/code]
The 8GB Pen drive is fat 32 formatted , not write protected & has 3.79GB free space
Is it in the GUI or Telnet ?
Found the USB & says
[code=Router GUI file=Content Sharing]Home > Toolbox > Content Sharing Overview | Configure
Content Sharing
Content Sharing
This page summarizes the configuration for sharing the content on a USB disk connected to the gateway. You can share your files, music, pictures and movies towards your home network and towards the Internet.
Network File Server (Windows Networking)
Server Name: Technicolor
Server Description: DSL Gateway
Workgroup: WORKGROUP
Server Enabled: Yes
UPnP AV Media Server
Server Enabled: Yes
Profiler Status: Ready
Database Status:
The content of the USB storage device cannot be profiled.
Content profiling is not possible because either the USB storage device:
Is not connected.
Has less than 250MB free space.
Is write-protected.
FTP Server
Server Address:
Server Enabled: No
List of connected disks
Managed
partition
(Disk 1)
Partition 1 Mounting error: wrong formatting[/code]
The 8GB Pen drive is fat 32 formatted , not write protected & has 3.79GB free space
Ok here is the current status......
I think I have sussed the USB out (but that's for another day / evening)
)
I have just rebooted the Router to optimise the sync speed etc for my area
Not sure at this time, if is as a result of the 8.4.4.J Firmware or a Difference in Hardware
however I am getting the best sync rate
of any router I have tested on my line (without using tweaks like the DGTeam firmware for netgears etc)
[code=Router GUI file=DSL Stats]Uptime: 0 days, 0:03:20
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 732 / 10.060
Data Transferred (Sent/Received) [MB/MB]: 2,73 / 22,75
Output Power (Up/Down) [dBm]: 12,2 / 20,6
Line Attenuation (Up/Down) [dB]: 27,0 / 47,5
SN Margin (Up/Down) [dB]: 5,9 / 3,1[/code]
I have now sorted out the issue that prevented me from using the NowTV box & I had to
Turn on Network Discovery & File Sharing (not ideal) however it works, I have started a separate thread, to see if there is a way I can use it with Network sharing turned off, as on the NON USB TG582n's
Not a support query as other thing take precedence for now, however an observation & for informational for future purposes
Regarding the USB feature
The Booklet that came with it does not mention the USB however it has pictures of both USB & NON USB routers
What format(s) do the USB TG582n support
It sees all 3 partitions on a 1TB HDD & says wrong format (however will it be able to utilise all 3 partitions if formatted correctly)
Any known issue(s) I may need to be made aware of
Is there any documentation I can swat up on
I it's accessed by ftp (is that the only option / way)
I think I have sussed the USB out (but that's for another day / evening)
)I have just rebooted the Router to optimise the sync speed etc for my area
Not sure at this time, if is as a result of the 8.4.4.J Firmware or a Difference in Hardware
however I am getting the best sync rate
of any router I have tested on my line (without using tweaks like the DGTeam firmware for netgears etc)[code=Router GUI file=DSL Stats]Uptime: 0 days, 0:03:20
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 732 / 10.060
Data Transferred (Sent/Received) [MB/MB]: 2,73 / 22,75
Output Power (Up/Down) [dBm]: 12,2 / 20,6
Line Attenuation (Up/Down) [dB]: 27,0 / 47,5
SN Margin (Up/Down) [dB]: 5,9 / 3,1[/code]
I have now sorted out the issue that prevented me from using the NowTV box & I had to
Turn on Network Discovery & File Sharing (not ideal) however it works, I have started a separate thread, to see if there is a way I can use it with Network sharing turned off, as on the NON USB TG582n'sNot a support query as other thing take precedence for now, however an observation & for informational for future purposes
Regarding the USB feature
The Booklet that came with it does not mention the USB however it has pictures of both USB & NON USB routers
What format(s) do the USB TG582n support
It sees all 3 partitions on a 1TB HDD
& says wrong format (however will it be able to utilise all 3 partitions if formatted correctly)Any known issue(s) I may need to be made aware of
Is there any documentation I can swat up on
I it's accessed by ftp (is that the only option / way)
Probably no point sending me a new router to be honest. I am happy to test with this one at the min. Will be installing the billion this weekend at the latest though. Interestingly, it seems to have stabilised, since I switched off all power management features via cli, and also messed with wireless setting and changed to 144n from 130n. Only line drop recently was when someone rang us (we still have issues with occ drops when phone rings or we ring out that openreach seem unable or unwilling to fix, need to resync as when this happens I resync with a bizarre upstream, currently 547). That network discovery thing is interesting, I wonder if thats why the sky box wouldnt sustain connection to the sky app. Or is it a feature of your now box. Cant find anything in the router gui maybe im barking down the wrong tree 
It is interesting that you are seeing a stabilised result since you
1. Turned off all power management (Via CLI) (did you manage to turn off the USB) ?
2. Changed Wireless setting from 130n to 144n
Which do you think is most likely to stabilise the issue(s) at hand
Or
Do you think it is most likely a combination of the both
I am suspecting Number 2 to be the most likely as that is 1 I had not changed
Keep us posted either way
The Network Discovery had to be turned on Via the Laptop O/S Vista in this case, since I installed Plex on it, (albeit temporary as I am going to build a FreeNAS dedicated server as soon as I get the time)
Have not make any other settings change to the router since Post #117
I have found an interesting thread & Website referring to channelwidths
Anyone had any success with the telnet command: wireless radio channelwidth= ?
Understanding Wireless Radio Channels
1. Turned off all power management (Via CLI) (did you manage to turn off the USB) ?
2. Changed Wireless setting from 130n to 144n
Which do you think is most likely to stabilise the issue(s) at hand
Or
Do you think it is most likely a combination of the both
I am suspecting Number 2 to be the most likely as that is 1 I had not changed
Keep us posted either way
The Network Discovery had to be turned on Via the Laptop O/S Vista in this case, since I installed Plex on it, (albeit temporary as I am going to build a FreeNAS dedicated server as soon as I get the time)
Have not make any other settings change to the router since Post #117
I have found an interesting thread & Website referring to channelwidths
Anyone had any success with the telnet command: wireless radio channelwidth= ?
Understanding Wireless Radio Channels
Reflashed firmware to 8.4.4.j this didnt go smoothly and had to be done 3 times. Factory reset after doing this and was very surprised that the home network showed all my previously connected devices. Factory reset again and all seems better. Also shortened default ssid to take out wireless and changed passkey to one of my own. Will connect up later on when I get chance as we are renovating front room (which is why I have not set up billion yet) 
Technically Uptime just over 24 hrs with reboot 10 hrs ago to get optimised sync
No issues of any kind to report at this time, although I would not like to potentially speak to soon, albeit a short > Long wait so no holding breaths
If it is going to happen it will be a matter of time as the old router took over 10 days before the WiFi / Ethernet dropouts occurred, then they were fairly consistent on a daily basis
@Penfold
As you are still using your original TG582n
With Reflashing the Firmware to the 8.4.4.J
We all should end up having a better idea if it is a Firmware or Hardware related issue
I am so intrigued & determined to find out the root cause & cure / Fix, even though we are in the minority
As we may hopefully be the ones to find a Fix / Workaround / Full cure, in the rare case others end up facing the same / similar issue(s)
Keep that Billion boxed & under wraps as we don't want you get it dirty before its official outing
No issues of any kind to report at this time, although I would not like to potentially speak to soon, albeit a short > Long wait so no holding breaths
If it is going to happen it will be a matter of time as the old router took over 10 days before the WiFi / Ethernet dropouts occurred, then they were fairly consistent on a daily basis
@Penfold
As you are still using your original TG582n
With Reflashing the Firmware to the 8.4.4.J
We all should end up having a better idea if it is a Firmware or Hardware related issue
I am so intrigued & determined to find out the root cause & cure / Fix, even though we are in the minority
As we may hopefully be the ones to find a Fix / Workaround / Full cure, in the rare case others end up facing the same / similar issue(s)
Keep that Billion boxed & under wraps as we don't want you get it dirty before its official outing
To be honest, I am intrigued as well. I do love a good mystery I did find it odd the firmware refused to take, and this is leaning me toward dodgy hardware? It would be interesting if the issues stop as that imho would firmly point at the 10.x firmware but odd as it only affects us, no others.
Out of interest did you upgrade yours from 8.x yourself or did plusnet do it? If not whats your setup to see if there are any similarities. Mine is....
1 samsung galaxy s3 mini. Android 4.1.1 wireless on standard dhcp
1 htc wildfire s android 2.5 wireless on standard dhcp
1 samsung galaxy tab 10.2 android 4.2.2 wireless on standard dhcp
1 laptop hp g61. Windows 7 sp1 wireless mainly on standard dhcp
Samsung sky+hd box wired to 5 port switch directly wired to router
Sony bluray player wired to the 5 port switch
Netgear homeplugs 1 wired to switch, the other connecting desktop to network running win7
Dlink nas connected to the switch
I did find it odd the firmware refused to take, and this is leaning me toward dodgy hardware? It would be interesting if the issues stop as that imho would firmly point at the 10.x firmware but odd as it only affects us, no others.Out of interest did you upgrade yours from 8.x yourself or did plusnet do it? If not whats your setup to see if there are any similarities. Mine is....
1 samsung galaxy s3 mini. Android 4.1.1 wireless on standard dhcp
1 htc wildfire s android 2.5 wireless on standard dhcp
1 samsung galaxy tab 10.2 android 4.2.2 wireless on standard dhcp
1 laptop hp g61. Windows 7 sp1 wireless mainly on standard dhcp
Samsung sky+hd box wired to 5 port switch directly wired to router
Sony bluray player wired to the 5 port switch
Netgear homeplugs 1 wired to switch, the other connecting desktop to network running win7
Dlink nas connected to the switch
The 2 NON USB routers both had the 10.2.2.B EH Firmware Pre-installed before I got them
Therefore I do not know if they originally had the 8.4.4.J then upgraded to 10.2.2.B EH Firmware or just the 10.2.2.B from the Factory.
Perhaps Kelly or _Adam_Walker_ could try & find out (hint hint )
My setup consists of
Droid Tablets x 2 ==========> WiFi
Droid Phablet x 1 ===========>WiFi
Win7 Netbook x 1 ===========>WiFi
Vista Laptop x 1 ==============>WiFi until issue(s) started / Now Ethernet ===========> also acting as temporary Plex Server for NowTV Roku box
Win 7 Laptop x 1 ==============>Ethernet
Sony Experia Phone x 1 ==============>WiFi
Samsung Galaxy Ace x 1 ==============>WiFi
NowTV Roku x 1 ==============>WiFi ========>Modified to use Plex plus other non Sky approved oops I meant paid for apps
i-Can FreeView Box ==============>Ethernet ==============>Forgot to include
Test Rigs vary from XP through Win 8.1 Via VMWare not always used on a daily basis ==============> Ethernet
External HDD x 2 ==========> 1 x 500GB =======> 1 x 1TB ==========> swap between devices when required
All devices are fully up to date including Network card drivers where applicable
Edit:
Forgot to include Freeview box
Therefore I do not know if they originally had the 8.4.4.J then upgraded to 10.2.2.B EH Firmware or just the 10.2.2.B from the Factory.
Perhaps Kelly or _Adam_Walker_ could try & find out
(hint hint )My setup consists of
Droid Tablets x 2 ==========> WiFi
Droid Phablet x 1 ===========>WiFi
Win7 Netbook x 1 ===========>WiFi
Vista Laptop x 1 ==============>WiFi until issue(s) started / Now Ethernet ===========> also acting as temporary Plex Server for NowTV Roku box
Win 7 Laptop x 1 ==============>Ethernet
Sony Experia Phone x 1 ==============>WiFi
Samsung Galaxy Ace x 1 ==============>WiFi
NowTV Roku x 1 ==============>WiFi ========>Modified to use Plex plus other non Sky approved oops I meant paid for apps
i-Can FreeView Box ==============>Ethernet ==============>Forgot to include
Test Rigs vary from XP through Win 8.1 Via VMWare not always used on a daily basis ==============> Ethernet
External HDD x 2 ==========> 1 x 500GB =======> 1 x 1TB ==========> swap between devices when required
All devices are fully up to date including Network card drivers where applicable
Edit:
Forgot to include Freeview box
Day 3
Everything is going well tbh
Still no issue(s) to report at this time
Everything is going well tbh
Still no issue(s) to report at this time
Hey Guys & Gals
Update (pick your own number)
Great news as no dropouts at this time
However FireFox is running a tad slow on the forum (which I think it is a FireFox <=======> Forum ======> Browser issue)
Since
All other site(s) & pages open normally
Since the optimised sync reboot
[code=Router GUI file=DSL Connection Stats]Uptime: 2 days, 6:37:20
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 732 / 10.060
Data Transferred (Sent/Received) [MB/GB]: 406,46 / 1,99
Output Power (Up/Down) [dBm]: 12,2 / 20,6
Line Attenuation (Up/Down) [dB]: 27,0 / 47,5
SN Margin (Up/Down) [dB]: 5,2 / 2,1
[/code]
Update (pick your own number)
Great news as no dropouts at this time
However FireFox is running a tad slow on the forum (which I think it is a FireFox <=======> Forum ======> Browser issue)
Since
All other site(s) & pages open normally
Since the optimised sync reboot
[code=Router GUI file=DSL Connection Stats]Uptime: 2 days, 6:37:20
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 732 / 10.060
Data Transferred (Sent/Received) [MB/GB]: 406,46 / 1,99
Output Power (Up/Down) [dBm]: 12,2 / 20,6
Line Attenuation (Up/Down) [dB]: 27,0 / 47,5
SN Margin (Up/Down) [dB]: 5,2 / 2,1
[/code]
Looks like CZ, Czech Republic again
cqcounter.com/whois/
Over to plusnet to take a peak
As I had similar in Post #100
In fact that IP Address was 81.92.148.193
Translated
image hosting 30 mb
image hosting 30 mb
The IP you reported
image hosting 30 mb
In the case of firmware V's Hardware Issue(s) we have faced
I am curious if sometimes where full testing has not been completed, some not being able to diagnose, fully explain the issue(s) as is, what we have been able to, had been misconstrued dowm to a faulty router.
Take the time I phoned support for the NTP time Sync issue ( What would cause TG582n to not connect with time server(s) (SOLVED) ) that was caused by PlusNets online Firewall setting & the support staff immediately sent out a new router, without diagnosing or knowing the pre-existant issue, that had been previously documented on the forum.
For PlusNet staffs Reference: please see
Therefore How Many Has actually gone Undetected ?
Note: to PlusNet staff
I think that as frustrating & time consuming as it can be, all options need to checked & verified, before new hardware is sent out on a whim.
And if in any doubt the staff should check with their colleagues, or documentation etc at the 1st instance .
cqcounter.com/whois/
88.86.98.51 - Geo Information
IP Address 88.86.98.51
Host unn-88-86-98-51.superhosting.cz
Location CZ CZ, Czech Republic
City -, - -
Organization SuperNetwork s.r.o.
ISP SuperNetwork s.r.o.
AS Number AS39392 SuperNetwork s.r.o.
Latitude 49°75'00" North
Longitude 15°50'00" East
Distance 988.33 km (614.12 miles)
Over to plusnet to take a peak
As I had similar in Post #100
In fact that IP Address was 81.92.148.193
Translated
image hosting 30 mb
image hosting 30 mb
The IP you reported
image hosting 30 mb
In the case of firmware V's Hardware Issue(s) we have faced
I am curious if sometimes where full testing has not been completed, some not being able to diagnose, fully explain the issue(s) as is, what we have been able to, had been misconstrued dowm to a faulty router.
Take the time I phoned support for the NTP time Sync issue ( What would cause TG582n to not connect with time server(s) (SOLVED) ) that was caused by PlusNets online Firewall setting & the support staff immediately sent out a new router, without diagnosing or knowing the pre-existant issue, that had been previously documented on the forum.
For PlusNet staffs Reference: please see
Quote Question #78549270 - Your Feedback
< Back
[Name Removed] - CSC Analyst
7:43pm, Friday 13 Dec 2013
Dear Mr Sir,
Thank you for your time on the phone to us today.
As discussed, you called about the time on the router not being correct. I have arranged for a replacement router to be sent out as you require the time to be correct for the disconnection logs.
We hope that this helps.
<snip>
Kind regards,
[Name Removed]
Therefore How Many Has actually gone Undetected ?
Note: to PlusNet staff
I think that as frustrating & time consuming as it can be, all options need to checked & verified, before new hardware is sent out on a whim.
And if in any doubt the staff should check with their colleagues, or documentation etc at the 1st instance .
A new avenue I am exploring
1st @Penfold
Do you have Facebook app installed on any one or more of your devices
Full explanation Please see
When apps are pre-installed & can not be uninstalled what are your legal rights
I know it state "Your Phones WiFi" However is it or could it be the cause of the WiFi / Ethernet connectivity issues ?
I am also wondering if because some of the new permissions that got installed Via an update without my knowledge & permissions (the TG582n is blocking their access) by shutting down the connections ?
1st @Penfold
Do you have Facebook app installed on any one or more of your devices
Full explanation Please see
When apps are pre-installed & can not be uninstalled what are your legal rights
Quote Facebook’s phone app can read your texts, make calls and turn off Wi-Fi - should you worry?
It can read your text messages - and look at picture ones - and has the right to turn off your phone’s Wi-Fi, without telling you. Other popular apps can use your exact location - and make silent calls.
I know it state "Your Phones WiFi" However is it or could it be the cause of the WiFi / Ethernet connectivity issues ?
I am also wondering if because some of the new permissions that got installed Via an update without my knowledge & permissions (the TG582n is blocking their access) by shutting down the connections ?