I moved over to Plusnet (from Metronet) on 6/5/08 and my speed is still showing as 'not set' - how long does it take? and what difference does it make.... My d/l speeds are not particularly great.
BT IP profile for your line is - 5500 kbps DSL connection rate: 448 kbps(UP-STREAM) 6560 kbps(DOWN-STREAM) Actual IP throughput achieved during the test was - 3505 kbps PN Your High-speed Broadband Service Your current broadband speed is Not Set Kbps pd
I suggest you give PlusNet CSC a ring and raise this problem with them. The call waiting time at the moment shows as 4 minutes max. You have an IP Profile of 5500kbps and have had this for several days (I assume); the value shown in High Speed Broadband Service should be identical to that. The CSC can fix that instantly but you would have to disconnect/reconnect to make use of it. It's possible the actual speed measured in the BT test is on the low side because the network is busy.