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What's up?

woodsider
Grafter
Posts: 98
Registered: 07-09-2010

Re: What's up?

Is this related?
Just logged into PN webmail. Saw six benign looking emails listed.
Downloaded them and only received four to my PC. The others either were phantom, or got lost. They haven't gone to spam or anywhere that I can see. I don't think they were vital but I wish I had checked.
Community Gaffer
Community Gaffer
Posts: 13,284
Thanks: 1,052
Fixes: 86
Registered: 04-04-2007

Re: What's up?

Guys,
Would be helpful if we can start trying to identify some commonalities.

  • What gateway are you connected to?
  • Are you on the 20CN or 21CN network (If you know)?
  • Can you do a traceroute to tumblr.com and note whether or not your traffic is routed over level 3 or BT transit links?

I was looking at some oddness earlier in the day getting to certain sites and initial investigations suggested that it might be related (whether directly or indirectly) to some of our transit and peering links.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

johng88
Newbie
Posts: 9
Registered: 14-03-2011

Re: What's up?

You are currently connected to the gateway known as pcl-ag03.
20CN network
Quote
C:\Users\John>tracert www.tumblr.com
Tracing route to tumblr.com [174.120.238.130]
over a maximum of 30 hops:
  1    1 ms    1 ms    1 ms  192.168.1.1
  2    15 ms    21 ms    18 ms  lo0-central1.pcl-ag03.plus.net [195.166.128.238]
  3    23 ms    22 ms    20 ms  gi1-6-311.pcl-gw01.plus.net [84.92.6.64]
  4    19 ms    21 ms    21 ms  po4.pcl-gw02.plus.net [212.159.1.129]
  5    20 ms    21 ms    19 ms  tun0.pcl-gw01.plus.net [212.159.2.105]
  6    21 ms    19 ms    21 ms  195.50.122.129
  7    22 ms    23 ms    26 ms  ae-34-52.ebr2.London1.Level3.net [4.69.139.97]
  8    90 ms    92 ms    87 ms  ae-41-41.ebr1.NewYork1.Level3.net [4.69.137.66]
  9  102 ms    93 ms  102 ms  ae-81-81.csw3.NewYork1.Level3.net [4.69.134.74]
10    95 ms    99 ms    96 ms  ae-82-82.ebr2.NewYork1.Level3.net [4.69.148.41]
11  139 ms  128 ms  126 ms  ae-3-3.ebr2.Dallas1.Level3.net [4.69.137.121]
12  127 ms  121 ms  121 ms  4.69.151.165
13  129 ms  125 ms  122 ms  ae-4-90.edge4.Dallas3.Level3.net [4.69.145.205]
14  121 ms  120 ms  122 ms  THE-PLANET.edge4.Dallas3.Level3.net [4.59.32.30]
15  121 ms  123 ms  123 ms  te2-4.dsr02.dllstx3.networklayer.com [70.87.255.
46]
16    *        *        *    Request timed out.
17    *      131 ms  133 ms  te6-1.car12.dllstx6.networklayer.com [70.87.254.
230]
18  125 ms  124 ms  126 ms  82.ee.78ae.static.theplanet.com [174.120.238.130
]
Trace complete.
mfiles
Grafter
Posts: 46
Registered: 11-06-2010

Re: What's up?

Bob
Info as requested
Pcl-Ag07
21CN
Tracert attached
Mfiles
Force9Original
Grafter
Posts: 352
Registered: 05-02-2010

Re: What's up?

pcl-ag04 ------21cn
Quote
C:\Documents and Settings\f9o>tracert www.tumblr.com
Tracing route to tumblr.com [174.120.238.130]
over a maximum of 30 hops:
  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    29 ms    29 ms    21 ms  lo0-central1.pcl-ag04.plus.net [195.166.128.241]
  3    18 ms    18 ms    17 ms  gi1-10-411.pcl-gw01.plus.net [84.92.6.224]
  4    18 ms    17 ms    19 ms  po4.pcl-gw02.plus.net [212.159.1.129]
  5    18 ms    18 ms    17 ms  tun0.pcl-gw01.plus.net [212.159.2.105]
  6    17 ms    18 ms    18 ms  195.50.122.129
  7    18 ms    19 ms    18 ms  ae-34-52.ebr2.London1.Level3.net [4.69.139.97]
  8    87 ms    87 ms    87 ms  ae-42-42.ebr1.NewYork1.Level3.net [4.69.137.70]
  9    87 ms    88 ms    91 ms  ae-61-61.csw1.NewYork1.Level3.net [4.69.134.66]
10    87 ms    88 ms    88 ms  ae-62-62.ebr2.NewYork1.Level3.net [4.69.148.33]
11  122 ms  121 ms  121 ms  ae-3-3.ebr2.Dallas1.Level3.net [4.69.137.121]
12  121 ms  125 ms  121 ms  4.69.151.153
13  122 ms  123 ms  123 ms  ae-3-80.edge4.Dallas3.Level3.net [4.69.145.141]
14  123 ms  122 ms  121 ms  THE-PLANET.edge4.Dallas3.Level3.net [4.59.32.30]
15  124 ms  124 ms  123 ms  te9-2.dsr01.dllstx3.networklayer.com [70.87.253.
14]
16  123 ms  123 ms  123 ms  te4-1.dsr01.dllstx2.networklayer.com [70.87.255.
106]
17  129 ms  122 ms  123 ms  te5-1.car12.dllstx6.networklayer.com [70.87.254.
226]
18  122 ms  122 ms  122 ms  82.ee.78ae.static.theplanet.com [174.120.238.130
]
Trace complete.
Azagoth
Grafter
Posts: 618
Thanks: 3
Registered: 01-08-2007

Re: What's up?

pcl-ag03
21CN (I think)
Target Name: tumblr.com
        IP: 174.120.238.130
  Date/Time: 17/03/2011 21:56:02
1    0 ms    0 ms    0 ms    0 ms    0 ms  [192.168.1.1]
2  26 ms  26 ms  25 ms  25 ms  25 ms  lo0-homesurf.pcl-ag03.plus.net [195.166.128.110]
3  24 ms  31 ms  23 ms  27 ms  27 ms  gi1-6-705.pcl-gw02.plus.net [84.92.0.188]
4  24 ms  24 ms  24 ms  23 ms  28 ms  po4.pcl-gw02.plus.net [212.159.1.129]
5  25 ms  23 ms  36 ms  29 ms  24 ms  tun0.pcl-gw01.plus.net [212.159.2.105]
6  25 ms  23 ms  23 ms  84 ms  23 ms  [195.50.122.129]
7  30 ms  31 ms  25 ms  24 ms  24 ms  ae-34-52.ebr2.London1.Level3.net [4.69.139.97]
8  93 ms  92 ms  94 ms  96 ms  93 ms  ae-41-41.ebr1.NewYork1.Level3.net [4.69.137.66]
9  102 ms  101 ms  102 ms  94 ms  103 ms  ae-71-71.csw2.NewYork1.Level3.net [4.69.134.70]
10  93 ms  95 ms  97 ms  95 ms  94 ms  ae-72-72.ebr2.NewYork1.Level3.net [4.69.148.37]
11  128 ms  129 ms  130 ms  127 ms  130 ms  ae-3-3.ebr2.Dallas1.Level3.net [4.69.137.121]
12  127 ms  129 ms  128 ms  155 ms  128 ms  [4.69.151.141]
13  132 ms  131 ms  130 ms  138 ms  132 ms  ae-2-70.edge4.Dallas3.Level3.net [4.69.145.77]
14  130 ms  129 ms  133 ms  131 ms  128 ms  THE-PLANET.edge4.Dallas3.Level3.net [4.59.32.30]
15  131 ms  130 ms  129 ms  130 ms  133 ms  te7-2.dsr02.dllstx3.networklayer.com [70.87.253.26]
16  *      *      *      *      *      [-]
17  132 ms  129 ms  129 ms  136 ms  128 ms  te6-1.car12.dllstx6.networklayer.com [70.87.254.230]
18  128 ms  132 ms  129 ms  135 ms  128 ms  82.ee.78ae.static.theplanet.com [174.120.238.130]
Force9Original
Grafter
Posts: 352
Registered: 05-02-2010

Re: What's up?

Getting lumpy again
pcl-ag04 ------21cn
Quote
Tracing route to tumblr.com [174.120.238.130]
over a maximum of 30 hops:
 1     1 ms    <1 ms    <1 ms  192.168.0.1
 2    19 ms    19 ms    18 ms  lo0-central1.pcl-ag04.plus.net [195.166.128.241]
 3     *      874 ms    18 ms  gi1-10-411.pcl-gw01.plus.net [84.92.6.224]
 4    17 ms   212 ms   216 ms  po4.pcl-gw02.plus.net [212.159.1.129]
 5    45 ms    89 ms   235 ms  tun0.pcl-gw01.plus.net [212.159.2.105]
 6    18 ms    17 ms    18 ms  195.50.122.129
 7     *       18 ms    18 ms  ae-34-52.ebr2.London1.Level3.net [4.69.139.97]
 8    87 ms    86 ms    87 ms  ae-42-42.ebr1.NewYork1.Level3.net [4.69.137.70]
 9   100 ms    90 ms    90 ms  ae-61-61.csw1.NewYork1.Level3.net [4.69.134.66]
10    87 ms    87 ms    87 ms  ae-62-62.ebr2.NewYork1.Level3.net [4.69.148.33]
11   121 ms   125 ms   123 ms  ae-3-3.ebr2.Dallas1.Level3.net [4.69.137.121]
12   121 ms   122 ms   121 ms  4.69.151.153
13   186 ms   123 ms   125 ms  ae-3-80.edge4.Dallas3.Level3.net [4.69.145.141]
14   122 ms   122 ms   122 ms  THE-PLANET.edge4.Dallas3.Level3.net [4.59.32.30]
15   124 ms   123 ms   123 ms  te9-2.dsr01.dllstx3.networklayer.com [70.87.253.
14]
16   124 ms   123 ms   123 ms  te4-1.dsr01.dllstx2.networklayer.com [70.87.255.
106]
17   122 ms   123 ms   131 ms  te5-1.car12.dllstx6.networklayer.com [70.87.254.
226]
18   122 ms   122 ms   122 ms
johng88
Newbie
Posts: 9
Registered: 14-03-2011

Re: What's up?

9:20am just turn on the computer and I'm get slow page load ups done an tracert to google and it come back with
C:\Users\John>tracert www.google.co.uk
Tracing route to www.l.google.com [74.125.230.114]
over a maximum of 30 hops:
  1    1 ms    1 ms    3 ms  192.168.1.1
  2    16 ms    13 ms    16 ms  lo0-central1.pcl-ag03.plus.net [195.166.128.238]
  3    *        *      15 ms  gi1-6-311.pcl-gw01.plus.net [84.92.6.64]
  4    21 ms    16 ms    15 ms  po5.ptn-gw01.plus.net [212.159.1.131]
  5    15 ms    14 ms    17 ms  72.14.223.32
  6    19 ms    18 ms    20 ms  66.249.94.78
  7    14 ms    13 ms    20 ms  209.85.251.62
  8    14 ms    13 ms    13 ms  74.125.230.114
Trace complete.
C:\Users\John>tracert www.metoffice.gov.uk
Tracing route to a376.b.akamai.net [84.53.134.198]
over a maximum of 30 hops:
  1    1 ms    4 ms    1 ms  192.168.1.1
  2    19 ms    20 ms    18 ms  lo0-central1.pcl-ag03.plus.net [195.166.128.238]
  3    *        *        *    Request timed out.
  4    *        *      17 ms  te2-2.pte-gw1.plus.net [212.159.0.186]
  5  156 ms  219 ms    25 ms  po4.pte-gw2.plus.net [212.159.1.188]
  6    14 ms    17 ms    19 ms  po5.ptn-gw02.plus.net [212.159.1.142]
  7    *        *        *    Request timed out.
  8    *        *        *    Request timed out.
  9    14 ms    13 ms    13 ms  84.53.134.198
9:34am take 2 to 3mins to load some pages and get time outs
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: What's up?

you have something weird that Metoffice page loads in about 2 seconds for me
woodsider
Grafter
Posts: 98
Registered: 07-09-2010

Re: What's up?

My speed is now pretty well normal. Download at over 5000kbps.
Throughout all this I have been on ptn-ag02, 20CN.
Azagoth
Grafter
Posts: 618
Thanks: 3
Registered: 01-08-2007

Re: What's up?

Here we go again, another day the same bloody problem.  Come on Plusnet, sort it out!

Target Name: community.plus.net
        IP: 212.159.8.110
  Date/Time: 18/03/2011 16:22:54
1    0 ms    0 ms    0 ms    0 ms    0 ms  [192.168.1.1]
2  25 ms  26 ms  26 ms  28 ms  26 ms  lo0-homesurf.pcl-ag03.plus.net [195.166.128.110]
3  *      264 ms  261 ms  196 ms  23 ms  gi1-6-705.pcl-gw02.plus.net [84.92.0.188]
4  *      114 ms  36 ms  36 ms  35 ms  po5.ptn-gw01.plus.net [212.159.1.131]
5  *      36 ms  36 ms  35 ms  35 ms  gi3-0.pih-cr1.plus.net [212.159.1.177]
6  *      35 ms  35 ms  35 ms  35 ms  if25.pih-lb03.plus.net [212.159.0.17]
7  *      *      36 ms  36 ms  35 ms  community.plus.net [212.159.8.110]
Force9Original
Grafter
Posts: 352
Registered: 05-02-2010

Re: What's up?

Yep started earlier today.... Sad
On  thn-ag2 ------21cn
Quote
C:\Documents and Settings\f9o>tracert www.tumblr.com
Tracing route to tumblr.com [174.120.238.130]
over a maximum of 30 hops:
  1    2 ms    4 ms    1 ms  192.168.0.1
  2    22 ms    22 ms    19 ms  lo0-central1.thn-ag2.plus.net [195.166.128.229]
  3  1286 ms    93 ms    27 ms  gi1-10-211.thn-gw1.plus.net [84.92.6.192]
  4    18 ms    18 ms    17 ms  po4.thn-gw2.plus.net [212.159.1.135]
  5    17 ms    17 ms    17 ms  po5.pcl-gw02.plus.net [212.159.1.132]
  6    34 ms    21 ms    21 ms  tun0.pcl-gw01.plus.net [212.159.2.105]
  7    17 ms    17 ms    17 ms  195.50.122.129
  8    18 ms    18 ms    18 ms  ae-34-52.ebr2.London1.Level3.net [4.69.139.97]
  9    87 ms    86 ms    87 ms  ae-42-42.ebr1.NewYork1.Level3.net [4.69.137.70]
10  113 ms    88 ms    90 ms  ae-61-61.csw1.NewYork1.Level3.net [4.69.134.66]
11    87 ms    88 ms    88 ms  ae-62-62.ebr2.NewYork1.Level3.net [4.69.148.33]
12  121 ms  121 ms  123 ms  ae-3-3.ebr2.Dallas1.Level3.net [4.69.137.121]
13  121 ms  122 ms  121 ms  4.69.151.153
14  122 ms  123 ms  122 ms  ae-3-80.edge4.Dallas3.Level3.net [4.69.145.141]
15  122 ms  122 ms  122 ms  THE-PLANET.edge4.Dallas3.Level3.net [4.59.32.30]
16  123 ms  123 ms  124 ms  te9-2.dsr01.dllstx3.networklayer.com [70.87.253.
14]
17  123 ms  123 ms  123 ms  te4-1.dsr01.dllstx2.networklayer.com [70.87.255.
106]
18  123 ms  124 ms  122 ms  te5-1.car12.dllstx6.networklayer.com [70.87.254.
226]
19  126 ms  122 ms  122 ms  82.ee.78ae.static.theplanet.com [174.120.238.130
]
Trace complete.
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: What's up?

no problem
You are currently connected to the gateway known as pcl-ag01.
This is located in City Lifeline House.
and adsl2+
Today 16:58 9872 kbps (1.23MB/s) 789 kbps (98.6kB/s)
Wednesday 18:45 9732 kbps (1.22MB/s) 791 kbps (98.9kB/s)
Monday 22:10 10874 kbps (1.36MB/s) 803 kbps (100kB/s)
Mar 6, 09:46 9464 kbps (1.18MB/s) 798 kbps (99.8kB/s)
Mar 4, 19:30 10415 kbps (1.3MB/s) 787 kbps (98.4kB/s)
Mar 1, 11:44 9821 kbps (1.23MB/s) 776 kbps (97kB/s)
mfiles
Grafter
Posts: 46
Registered: 11-06-2010

Re: What's up?

Speed reasonable so far - but getting to some site a bit flakey
PCL ag04
21CN
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
C:\Users\Martin_Lap>tracert www.tumblr.com
Tracing route to tumblr.com [174.120.238.130]
over a maximum of 30 hops:
  1    1 ms    1 ms    1 ms  192.168.1.1
  2    40 ms    34 ms    34 ms  lo0-central1.pcl-ag04.plus.net [195.166.128.241]
  3    33 ms    32 ms    35 ms  gi1-10-411.pcl-gw01.plus.net [84.92.6.224]
  4    33 ms    32 ms    32 ms  po4.pcl-gw02.plus.net [212.159.1.129]
  5    33 ms    32 ms    40 ms  tun0.pcl-gw01.plus.net [212.159.2.105]
  6    37 ms    32 ms    32 ms  195.50.122.129
  7    33 ms    33 ms    40 ms  ae-34-52.ebr2.London1.Level3.net [4.69.139.97]
  8  102 ms  101 ms  101 ms  ae-41-41.ebr1.NewYork1.Level3.net [4.69.137.66]
  9  102 ms  104 ms  108 ms  ae-81-81.csw3.NewYork1.Level3.net [4.69.134.74]
10  102 ms  102 ms  101 ms  ae-82-82.ebr2.NewYork1.Level3.net [4.69.148.41]
11  135 ms  136 ms  138 ms  ae-3-3.ebr2.Dallas1.Level3.net [4.69.137.121]
12  136 ms  137 ms  135 ms  4.69.151.165
13  151 ms  138 ms  137 ms  ae-4-90.edge4.Dallas3.Level3.net [4.69.145.205]
14  141 ms  139 ms  138 ms  THE-PLANET.edge4.Dallas3.Level3.net [4.59.32.30]
15  136 ms  136 ms  255 ms  te2-4.dsr01.dllstx3.networklayer.com [70.87.255.
38]
16    *        *        *    Request timed out.
17  138 ms  139 ms  138 ms  te5-1.car12.dllstx6.networklayer.com [70.87.254.
226]
18  138 ms  137 ms  136 ms  82.ee.78ae.static.theplanet.com [174.120.238.130
]
Trace complete.
C:\Users\Martin_Lap>
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: What's up?