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What's happened to my download speed??

wyerd
Grafter
Posts: 38
Registered: ‎14-05-2009

What's happened to my download speed??

Speedtest.net is showing my download speed at 4.66 Mb/s when I normally have around 9.6-9.9 Mb/s. I'm on ADSL 2+, so I should expect better. Can this be looked into please?
5 REPLIES
wyerd
Grafter
Posts: 38
Registered: ‎14-05-2009

Re: What's happened to my download speed??

Looks like it's back up to where it should be. Thanks.
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: What's happened to my download speed??

That was a pretty speedy change Smiley Glad it sorted itself out for you.
wyerd
Grafter
Posts: 38
Registered: ‎14-05-2009

Re: What's happened to my download speed??

Well, that didn't last long....

Can it be investigated please? Thanks.
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: What's happened to my download speed??

Hi there,
I've checked over your connection and can see no obvious issues. Are you connecting over a wired or wireless connection?
If it's wireless I'd suggest trying to change your wireless channel. If you're on a wired connection then it would be worth raising a fault via our troubleshooter at http://faults.plus/net
wyerd
Grafter
Posts: 38
Registered: ‎14-05-2009

Re: What's happened to my download speed??

I always check from my wired connection. It's gone back up to normal, so it appears to be an issue in the mornings.