What profile am I currently on.....??
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: What profile am I currently on.....??
What profile am I currently on.....??
17-09-2016 1:28 AM - edited 18-09-2016 1:19 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi PN staff,
Can you please advise what profile I am currently on & is it on interleaved ot not....?
I should be on 6db interleaved, DLM De-Activated......
TIA
Re: What profile am I currently on.....??
22-09-2016 7:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
How, long should I have to wait for Plusnet staff to answer my question.....?
Re: What profile am I currently on.....??
22-09-2016 7:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Can't you check your DSL stats yourself?
Re: What profile am I currently on.....??
22-09-2016 7:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: What profile am I currently on.....??
22-09-2016 7:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I asked for Plusnet staff to check for me, which they have kindly done so in the past, via the phone or ticket.....
That said, how long is the current wait times for a reply from Plusnet via the forum these days.....?
Re: What profile am I currently on.....??
22-09-2016 7:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sorry for the bit of fun, (the picture is how long is a piece of string) but currently the forum posts can be ignored totally by staff even when only a staff member can give the correct answer. There is no guarantee of an answer here now.
I've seen several posts today that have been a week or more and no answer. Just the OP asking for help again.
Re: What profile am I currently on.....??
22-09-2016 8:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
In that case, it apears to me, that PN have less staff on their books.....?
I even notice the staff does not sign the, "Service Status pages" much, if at all these days.....:(
Re: What profile am I currently on.....??
22-09-2016 8:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
So why give them more work to do by asking them to check things that you could check for yourself?
Re: What profile am I currently on.....??
23-09-2016 12:07 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sorry ejs, you do not know if, I can or can not check for myself, as I have not disclosed that info to you anyone else for that matter, nevertheless, there is a reason, why I am asking what profile I am on, (which could just be for clarification purposes), to which, I have clearly addressed that towards, PN personnel.
I understand you are trying to help, to which I am grateful, but sadly, you are unable to help on this occasion, maybe in the future you might, but only time will tell.....
Re: What profile am I currently on.....??
26-09-2016 1:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Your profile is
WBC 160K - 24M No delay (INP 0) 6dB Downstream, UC No delay (INP 0) 6dB Upstream (ADSL2+)
Re: What profile am I currently on.....??
28-09-2016 3:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thank you Chris,
Can you please confirm is that interleaved with DLM switched off,
If it is not, can you please put it back to Interleaved with DLM switched off.
TIA
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: What profile am I currently on.....??