What is the master socket
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- What is the master socket
What is the master socket
28-12-2011 1:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The NTE5 master socket looks like this
and connecting to this still leaves your internal wiring connected
The correct procedure is to remove the lower section of the faceplate exposing the test socket
Only then is the internal wiring in the property isolated and the fault shown to be elsewhere
http://www.plus.net/support/broadband/master-socket-guide.shtml
Quote 4. Should I connect my router to the test socket?
Exposing the test socket disconnects your internal wiring, making it the only active telephone point in your property.
The only time we'd recommend this would be to help diagnose a broadband fault. Otherwise, you shouldn't need to.
Can I ask that when the requirement is to connect to the Test Socket that should be clearly stated as that is not the same as the Master Socket
Re: What is the master socket
28-12-2011 3:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: What is the master socket
28-12-2011 4:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: What is the master socket
28-12-2011 7:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
but from what i read on the forum is that 90% of problems are due to this socket ,, i must admit that my own has never been connected in the original socket , and is perminantly in the test socket , so bascially i have a half open socket .
as in jims lower photo
the point is ,, Why dont BT fit a socket where removing half of it becomes unneccssary ???.
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: What is the master socket
28-12-2011 7:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Fax machines, telephone extensions, answering machines, etc.
Some people on this forum say they don't use landlines for comms at all. VOIP and mobiles instead. But they are in the minority I think
To be is to do - Kant
do be do be do - Sinatra
Re: What is the master socket
28-12-2011 8:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Joanne Indeed it should be the test socket they're asking to plug into.
While we're ensuring that procedures are correct, might I suggest that when a customer is asked to connect the router to the test socket, they are advised to de-power the router first?
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: What is the master socket
28-12-2011 9:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It seems to me that most of the people asking on these forums, ask because they don't have one. Like myself.
Re: What is the master socket
28-12-2011 9:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: What is the master socket
28-12-2011 9:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: What is the master socket
28-12-2011 9:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: What is the master socket
28-12-2011 10:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
? I wonder if the stroppy one has one of the new "external NTE5's". As fitted on new builds
These are then connected to some normal Line jack socket inside
So there is NO user accessible "Test socket" available
See bottom of this page
http://www.kitz.co.uk/adsl/btsockets.htm
Re: What is the master socket
28-12-2011 10:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: What is the master socket
28-12-2011 10:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Not half!
Re: What is the master socket
28-12-2011 10:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Is this the future?
To be is to do - Kant
do be do be do - Sinatra
Re: What is the master socket
28-12-2011 11:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: PeterLoftus Is this the future?
No the future is living on the moon and wearing a silver jumpsuit.
Though that prediction is running a decade or so late.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page