What is the best forum - this or the user group
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What is the best forum - this or the user group
12-09-2008 3:37 PM
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Is one better/more useful than the other?
Why have two?
Just asking.
Re: What is the best forum - this or the user group
12-09-2008 3:44 PM
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Originally when the various Plusnet fora (forums?) were separate (e.g. PlusNet, Force 9, Metronet, etc.) there was a strong argument for having a forum where all the users could raise problems.
This is no longer the case but there is still an argument for having the Usergroup obviously separate from Plusnet control. It actually is but having the forum as part of this site could be seen to infer the opposite.
There is another very good reason for having it separate. There have been several occasions recently where the Plusnet site and forum have failed as they are on a common server set and then the Usergroup Forum is an ideal communication route - better than TBB in my opinion.
Re: What is the best forum - this or the user group
12-09-2008 5:19 PM
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Quote from: Oldjim There is another very good reason for having it separate. There have been several occasions recently where the Plusnet site and forum have failed as they are on a common server set and then the Usergroup Forum is an ideal communication route - better than TBB in my opinion.
Not quite true. The Community site servers and databases are on different bits of kit and spread across different locations, just like the portal servers. In principle, the Community site should still be up if the portal is down.
Ex-Broadband Service Manager
Re: What is the best forum - this or the user group
12-09-2008 5:42 PM
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Re: What is the best forum - this or the user group
12-09-2008 7:09 PM
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Ex-Broadband Service Manager
Re: What is the best forum - this or the user group
12-09-2008 7:11 PM
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What about the newsgroup forums - are they a mirror of these ones ?.
In general - I much prefer to use a newsreader such as forte Agent rather than a browser - as I am now - but have yet to explore the usernet PM groups.
Re: What is the best forum - this or the user group
12-09-2008 8:40 PM
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I personally much prefer newsgroups (I use Thunderbird, rather than OE, Agent etc. But they are all ok for usenet).
I find forums are like wading through treacle compared with usenet!
The best PN newsgroup to start with is plusnet.service.customer-feedback.
Re: What is the best forum - this or the user group
13-09-2008 5:49 AM
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Quote from: Heloman I personally much prefer newsgroups (I use Thunderbird, rather than OE, Agent etc. But they are all ok for usenet).
I find forums are like wading through treacle compared with usenet!
Agreed - there are Forums elsewhere ( Adobe ) that are linked to a news server - it would be REALLY helpful if these forums could do the same.
Re: What is the best forum - this or the user group
13-09-2008 10:10 AM
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Now I am confused
TJJ
Re: What is the best forum - this or the user group
13-09-2008 10:55 AM
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The problem with web forums like this one is that they have no concept of threading, whereas that is what a newsgroup is based on. it makes integrating the things near impossible. I still like reading newsgroups but find them inconvenient to dip into like I can a forum (I use the RSS on this forum a lot these days).
I do personally agree about the Usergroup and this forum having the potential to create some confusion and I think everyone I've spoken to in PUG would agree. On the other hand, there are advantages to too sets of forums and I can see why some people like having the choice. We're planning to update the forum structure on this site quite soon (provided the community agrees with the plan) and that will incorporate more of the Usergroup forum structure anyway. I'm selfishly excited about that as it hopefully means one less place to read and an easier way to organise my information.
Ian
Re: What is the best forum - this or the user group
13-09-2008 1:37 PM
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Re: What is the best forum - this or the user group
13-09-2008 8:23 PM
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Quote from: Ian I still like reading newsgroups but find them inconvenient to dip into like I can a forum
What's inconvenient? With Ngs. every subject is immediately visible and easy to browse through, unlike forums which need considerable searching.
We used to get a number of PN staff contributing to the feedback Ng, including IIRC yourself!
But now it's been left to the ubiquitous Bob to deal with it single-handed. When he took his summer holiday, the whole group ground to a halt.
I get the impression that PN staff just prefer forums because they are web-based, rather than because they are better........
The inconvenience you mention is only because, gosh, it means switching to a newsreader 🙂
Re: What is the best forum - this or the user group
13-09-2008 8:33 PM
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Re: What is the best forum - this or the user group
13-09-2008 8:41 PM
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But in the PN groups which are only available to PN members, that just doesn't happen.
Have you tried them,or are you guessing?
Why post in red?
Re: What is the best forum - this or the user group
13-09-2008 9:04 PM
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[me=Be3G]is tired.[/me]
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