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What happens

Community Veteran
Posts: 1,841
Thanks: 103
Fixes: 6
Registered: ‎21-01-2013

What happens

If you cancel broadband what happens to the phone if you've paid a years line rental in advanced?
I believe you can't have plusnet phone without broadband, so do they give a refund or keep the phone line until the end of the pre paid period?
4 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: What happens

You retain the phone for as long as you want  http://community.plus.net/forum/index.php/topic,126104
Community Veteran
Posts: 1,841
Thanks: 103
Fixes: 6
Registered: ‎21-01-2013

Re: What happens

Thanks,
They made hard work of clarifying that.  Roll eyes
Superuser
Superuser
Posts: 13,041
Thanks: 4,332
Fixes: 26
Registered: ‎22-08-2007

Re: What happens

NPR,
Changing ISP is not going to remove the problems arising from your aluminium d-side.
Community Veteran
Posts: 1,841
Thanks: 103
Fixes: 6
Registered: ‎21-01-2013

Re: What happens

I know that.
But at the very least it will start a new profile Wink
I may even find somewhere prepared to stand up to BT.
But mainly I'm getting sick of BS.