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What happens
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What happens
01-05-2014 10:35 AM
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If you cancel broadband what happens to the phone if you've paid a years line rental in advanced?
I believe you can't have plusnet phone without broadband, so do they give a refund or keep the phone line until the end of the pre paid period?
I believe you can't have plusnet phone without broadband, so do they give a refund or keep the phone line until the end of the pre paid period?
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Re: What happens
01-05-2014 10:39 AM
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You retain the phone for as long as you want http://community.plus.net/forum/index.php/topic,126104
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Re: What happens
01-05-2014 10:57 AM
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Thanks,
They made hard work of clarifying that.
They made hard work of clarifying that.
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Re: What happens
01-05-2014 11:36 AM
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NPR,
Changing ISP is not going to remove the problems arising from your aluminium d-side.
Changing ISP is not going to remove the problems arising from your aluminium d-side.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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Re: What happens
01-05-2014 11:51 AM
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I know that.
But at the very least it will start a new profile
I may even find somewhere prepared to stand up to BT.
But mainly I'm getting sick of BS.
But at the very least it will start a new profile
I may even find somewhere prepared to stand up to BT.
But mainly I'm getting sick of BS.
Message 5 of 5
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