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What happened to my speed?

Community Veteran
Posts: 1,112
Registered: ‎30-07-2007

What happened to my speed?

I have consistently had a download speed of around 800k per second on large files for as long as I have lived in my current abode (4 years), but for the last couple of days the maximum I can get is 140k per second, which doesn’t make me a happy bunny, is there something going on at plusnet that might cause this?
Here is what I have done to check my end:
Tested various download locations that always give good speeds.
Rebooted  my rooter.
Rolled back my PC to a period before the issue occurred.
Checked (using inSSIDer) to see that there aren't any new wi-fi networks interfering, in fact the issue exists even when no nearby networks are broadcasting.
My router readings seem the same as ever, and are as follows:
The BT speedtest results are as follows:
To me it definitely looks like I am being throttled as plusnet, what do you think?
41 REPLIES
Community Veteran
Posts: 26,746
Thanks: 959
Fixes: 10
Registered: ‎10-04-2007

Re: What happened to my speed?

I'd be interested in the results from some other speed tests to see if they show the problem. The BT speedtest is deliberately given high priority on the PN network whereas these should be normal:
http://www.mybroadbandspeed.co.uk/
http://www.thinkbroadband.com/speedtest.html They also have some test files of various sizes you can time downloading using your normal browser/download software: http://www.thinkbroadband.com/download/
http://www.bbc.co.uk/iplayer/diagnostics
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: What happened to my speed?

it's just an "Act of God"  Grin
Sorry - I just couldn't resist  Embarrassed
Community Veteran
Posts: 1,112
Registered: ‎30-07-2007

Re: What happened to my speed?

@Oldjim: I assume you are a  part time steward in a bar?  Made me laugh, unlike the download speed.
@Jelv:  I will check them out and report back.
Community Veteran
Posts: 26,746
Thanks: 959
Fixes: 10
Registered: ‎10-04-2007

Re: What happened to my speed?

The first draft of my post said
Quote
If you don't know why should you think that anyone else would?

Grin Grin Grin
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Veteran
Posts: 1,112
Registered: ‎30-07-2007

Re: What happened to my speed?

So, all the speed tests are good. but file download speeds are rubbish. Frustrating!
Community Veteran
Posts: 26,746
Thanks: 959
Fixes: 10
Registered: ‎10-04-2007

Re: What happened to my speed?

Can you give me examples of the files that are slow downloading (by PM if they are not suitable for public posting).
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Veteran
Posts: 1,112
Registered: ‎30-07-2007

Re: What happened to my speed?

Microsoft UK and USA downloads, their servers (usually) always fly at full speed for me.
BBC iPlayer downloads last night after midnight. Usually an hour program (600+mb) comes down in 10/15 minutes. last night it was showing 1h45m.
Community Veteran
Posts: 26,746
Thanks: 959
Fixes: 10
Registered: ‎10-04-2007

Re: What happened to my speed?

Re-running the iPlayer diagnostic when you see the iPlayer downloads significantly slowed would be interesting.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Veteran
Posts: 1,112
Registered: ‎30-07-2007

Re: What happened to my speed?

I tested that before I ran the diagnostic, netmeter shill showed it maxing at 140-160k.
Any support staff care to hazard a guess at what is happening?
Community Veteran
Posts: 1,112
Registered: ‎30-07-2007

Re: What happened to my speed?

I just tried to get a nvidia driver, same thing, download speed knobbled to 140k barely 3 x dial-up  Sad
Community Veteran
Posts: 26,746
Thanks: 959
Fixes: 10
Registered: ‎10-04-2007

Re: What happened to my speed?

Three times dialup? Have you got your units right? I'm guessing the download is being shown in KBps - dialup modem max's at 7KBps.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Veteran
Posts: 1,112
Registered: ‎30-07-2007

Re: What happened to my speed?

Quote from: jelv
Three times dialup? Have you got your units right? I'm guessing the download is being shown in KBps - dialup modem max's at 7KBps.

All I can tell you is it is slower than a dead squirrel whereas it used to be like a one on pills zipping from branch to branch.

James, Mand are you there? Can somneopne look at this please?
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: ‎05-04-2007

Re: What happened to my speed?

Hi there,
Have you tried changing gateways?
Are the speeds poor all the time? Or is it just today you've seen the issue?
Community Veteran
Posts: 1,112
Registered: ‎30-07-2007

Re: What happened to my speed?

Hi Mand
A couple of days now, can you point me at how to change gateways and suggest which one?
Thanks