What happened at about 1am?
At some time between approximately 00:55 and 01:00 this morning my PPP connection disappeared for about 40 minutes. Did anyone else experience this, and does anyone know what caused it? There's nothing on the Plusnet 21CN maintenance page, although that looks like that's not been updated in months, but I also checked the AAISP blog to see if they mentioned any 21CN maintenance and there wasn't any. There was nothing planned on Service Status as far as I could see, nor were there any MSOs reported for my exchange. 
The annoying thing is, the loss of PPP seemed to crash my modem (don't ask me why – why is it so hard to find a really reliable piece of DSL kit?), so I rebooted it, but of course being the middle of the night the SNR needed to be higher so I'm now on 9dB with a 3500k profile rather than 6dB with 4500.
The annoying thing is, the loss of PPP seemed to crash my modem (don't ask me why – why is it so hard to find a really reliable piece of DSL kit?), so I rebooted it, but of course being the middle of the night the SNR needed to be higher so I'm now on 9dB with a 3500k profile rather than 6dB with 4500.
Grrrrrrrr!
I put a link to this discussion on my still open ticket, so customer support could read this and decide if that might have been the cause of my loss of connection to internet (but not the phone line) as they had said they couldn't find a reason at the time (no exchange work and no BT outages).
I wish I hadn't as the support agent only did a totally unecessary 'intrusive test' on my line and now my speed has gone down a bit (fortunately he didn't mess up the SNR or it would have gone down lower). Why he did it is anybody's guess as I had updated my ticket asap after authentication took place and again the following morning to say there had been no more disconnections. And then he says that the line has been stable since then which I knew anyway, so why did he do it and mess up my speed???
This is what I posted by the way, so you can see it wasn't saying there was still a fault
"Just looking through the ADSL2+ forum and found this thread: http://community.plus.net/forum/index.php/topic,81006.new.html
Do you think that's what it was i.e unannounced maintenance works on 21CN? Seems to be around the right time on the same date.
P.S. regarding my last comment.
Just in case it's not immediately obvious, my connection is ADSL2+ as I've been on the 21CN trial a while now."
I put a link to this discussion on my still open ticket, so customer support could read this and decide if that might have been the cause of my loss of connection to internet (but not the phone line) as they had said they couldn't find a reason at the time (no exchange work and no BT outages).
I wish I hadn't as the support agent only did a totally unecessary 'intrusive test' on my line and now my speed has gone down a bit (fortunately he didn't mess up the SNR or it would have gone down lower). Why he did it is anybody's guess as I had updated my ticket asap after authentication took place and again the following morning to say there had been no more disconnections. And then he says that the line has been stable since then which I knew anyway, so why did he do it and mess up my speed???
This is what I posted by the way, so you can see it wasn't saying there was still a fault
"Just looking through the ADSL2+ forum and found this thread: http://community.plus.net/forum/index.php/topic,81006.new.html
Do you think that's what it was i.e unannounced maintenance works on 21CN? Seems to be around the right time on the same date.
P.S. regarding my last comment.
Just in case it's not immediately obvious, my connection is ADSL2+ as I've been on the 21CN trial a while now."