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What does this mean? Where does the fault lie?

darcy
Grafter
Posts: 59
Registered: ‎31-05-2010

What does this mean? Where does the fault lie?

What does it mean if I have a high connection rate but low profile rate and even lover download speed?
5 REPLIES
jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: What does this mean? Where does the fault lie?

HI darcy,
Connection rate usually means your sync rate. What happened with the engineer?
Jojo Smiley
darcy
Grafter
Posts: 59
Registered: ‎31-05-2010

Re: What does this mean? Where does the fault lie?

BT van fell in a ditch, and has rescheduled for tomorrow but doubt if they will come.We live in the country and the roads are bad with snow.
jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: What does this mean? Where does the fault lie?

Oh dear! It's pretty bad here in Sheffield too with all the transport being suspended.  Sad
darcy
Grafter
Posts: 59
Registered: ‎31-05-2010

Re: What does this mean? Where does the fault lie?

Just letting you know that the BT engineer has called from the exchange and there IS a fault on my line but her cannot get here to investigate it further iuntil the weather conditions improve.Another appointment will be rescheduled.
jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: What does this mean? Where does the fault lie?

Hi Darcy,
Ok thanks for keeping me informed. Let me know when you hear any more.
Jojo Smiley