What do you make of these router stats?

[#1]

Good morning peeps! 
I have a Plusnet supplied Thomson TG585 v8 router which is connected directly to the master socket, however I get very high levels of errors.
I was hoping for your intelligent minds to tell me why this would be, or if it is normal, or what possibly I could do to reduce them.
I am aware that my line attenuation is high as I live about 3.5km away from my exchange, but these error numbers never used to get above double figures!
I have changed the micro-filter which leads to the router to see if the other was a defect but still the high errors remain.
Also run a quite line test which doesn't illustrate any noise on my line.

Uptime:                                                                    2 days, 12:14:02
DSL Type:                                                                G.992.1 annex A
Channel mode:                                                      Interleave
Maximum Bandwidth (Up/Down) [kbps/kbps]:  876 / 3,904
Bandwidth (Up/Down) [kbps/kbps]:                    448 / 3,648
Data Transferred (Sent/Received) [kB/GB]:      0.00 / 1.71
Output Power (Up/Down) [dBm]:                        11.5 / 18.5
Line Attenuation (Up/Down) [dB]:                        30.0 / 50.5
SN Margin (Up/Down) [dB]:                                  20.0 / 8.0
Vendor ID (Local/Remote):                                  TMMB / ALCB
Loss of Framing (Local/Remote):                      0 / 0
Loss of Signal (Local/Remote):                          0 / 0
Loss of Power (Local/Remote):                          0 / 0
Loss of Link (Remote):                                        0
Error Seconds (Local/Remote):                        66,851 / 0
FEC Errors (Up/Down):                                      405 / 27,622,553
CRC Errors (Up/Down):                                      395 / 65,701
HEC Errors (Up/Down):                                      263 / 527,324

These stats show that I am syncing at 3,648, however I continue to run speedtests via ethernet and cannot reach above 1.75Mb/s and mere uploads of 0.04Mb/s!  Help!

Any advice and help you can give me would be very much appreciated, thank you. 

[#2]

HI Trudderz,
Lovin' the pic!   I'll take a look and see what I can find out for you.
Jojo

[#3]

Hello Jojo,
Haha, if only the Plusnet dog was available to buy as a nodding dog, would love one on the parcel shelf! lol 
Thank you very much Jojo.

[#4]

Hi Tudderz,
I've ran line tests and even been on to BT and your profile is definitely 3000k, Not sure why you're not quite getting nearer to that. Have a look here for some tips.
Jojo

[#5]

Thank you for checking Jojo, I just ran through those tips and grabbed an old Tiscali Thomson v7 out the loft and it synced at a higher rate of 3,904.
Ran a speedtest again, and wow got 2.89Mb/s!

Upload is still very low though. 
And after just 10 mins have FEC Errors (Up/Down): 0 / 19,733 is that normal to have so many?

[#6]

Are you running the test wired or wireless?

[#7]

Wired.
Even tried another ethernet cable.

[#8]

changed filter, alternate router, test socket?

[#9]

Changed the filter...

Quote from: TRUDDERZ

I have changed the micro-filter which leads to the router to see if the other was a defect but still the high errors remain.

Tried with a different router, which did see the download speed increase over 1Mb/s...

Quote from: TRUDDERZ

I just ran through those tips and grabbed an old Tiscali Thomson v7 out the loft and it synced at a higher rate of 3,904.

And yes I am in the test socket.

[#10]

Jojo,
I believe the alternate router has resolved my problem, just ran another speedtest and uploads are much higher, and this router is now syncing at 4,064. 

[#11]

HI Trudderz,
If your sync stays that high then your profile should lift to 3500 within a week.
Jojo

[#12]

Brilliant! 
Thank you for your help Jojo, I will stick with this old router then.

[#13]

Hi Jojo,
Just to say we had a BT engineer out today as things were not getting any better, and well he found a fault along the line which he has fixed   Good chap...
He said that was giving the drop-outs and extremely high errors. So glad he fixed it
But he told me to get in touch with my ISP to get a SNR reset, and/or a line retrain, which ever they recommend, as the line is now free of noise.
Could one of your lovely Plusnet people please do this for me.
Thank you 

[#14]

HI Trudderz,
I'll take a look at that for you now.
Jojo

[#15]

HI Trudderz,
I've reset the SNR and also replied to your ticket.
Jojo