What Went Wrong With My 21CN Order?

[#1]

Hi, is there any chance a Plusnet rep can have a look at ticket  ID: 27974398. Apparently there was a problem when the order was placed with BTw. Just wanted to know if another order attempt had been made?
Thanks in advance.

[#2]

Hi Phil,
I've asked someone to try and replace your order.
Hopefully you should get some movement on your ticket soon.

[#3]

Thanks James. You're a star 

[#4]

Quote from: Jameseh

Hi Phil, I've asked someone to try and replace your order. Hopefully you should get some movement on your ticket soon.

Any movement on this yet James? My ticket has not been updated yet.
Thanks in advance.

[#5]

Sorry Phil!
I'll try again.

[#6]

No probs. I think I'm a little over enthusiastic about giving 21CN a go 

[#7]

Quote from: Jameseh

Sorry Phil! I'll try again.

Still not head anything James. Is there any chance you could put the order through....pretty please 

[#8]

James is on holiday until wednesday unfortunately, not sure who else deals with it tbh

[#9]

Thanks Euge.

[#10]

Quote from: Jameseh

Sorry Phil! I'll try again.

Hi James, hope you enjoyed your days off.
Did you manage to find out what is going on with this?
Thanks.