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Weird tracert result ?

deathtrap
Grafter
Posts: 1,063
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Registered: 23-04-2013

Weird tracert result ?

Target Name: pingbox1.thinkbroadband.com
        IP: 80.249.99.164
 Date/Time: 09/05/2014 08:11:30 to 09/05/2014 08:38:27
Hop Sent Err  PL% Min Max Avg  Host Name / [IP]
1  1000   0  0.0   1   0   0  home.gateway.home.gateway [192.168.1.254]
2  1000   0  0.0  13  42  14  138.core.plus.net [195.166.130.138]
3  1000   0  0.0  13 100  15  link9-central10.pcl-ag03.plus.net [84.93.249.81]
4  1000   0  0.0  13  91  15  ae1.ptw-cr01.plus.net [195.166.129.0]
5  1000   0  0.0  14 232  18  linx-gw1.thn.ncuk.net [195.66.224.240]
6  1000   0  0.0  14 212  16  te2-1-9.star10g.bdr-rt3.thdo.ncuk.net [80.249.97.17]
7  1000   0  0.0  14 106  16  te1-1-1-31.core-rs2.thdo.ncuk.net [80.249.97.85]
8  1000   0  0.0  14  16  14  pingbox1.thinkbroadband.com [80.249.99.164]


Shouldn't  the host name of  the IP on hop 2 be PCL 03 ?  because that's  the Gateway that the Plusnet  Gateway checker tool is reporting  I'm connected to ?
11 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,313
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Registered: 27-04-2007

Re: Weird tracert result ?

Hi,
No Hop 3 is where it shows the hostname for PCL 03 so I'd not expect to see that info against any of the other hops listed.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
deathtrap
Grafter
Posts: 1,063
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Registered: 23-04-2013

Re: Weird tracert result ?

Interesting, but still weird when you compare this tracert
Target Name: pingbox1.thinkbroadband.com
        IP: 80.249.99.164
  Date/Time: 09/05/2014 13:14:06 to 09/05/2014 14:00:46
Hop Sent Err  PL% Min Max Avg  Host Name / [IP]
1  1000  0  0.0  0  0  0  home.gateway.home.gateway [192.168.1.254]
2  1000  0  0.0  12 382  20  lo0-central10.ptw-ag01.plus.net [195.166.128.195]
3  1000  0  0.0  12  70  13  link-a-central10.ptw-gw01.plus.net [212.159.2.144]
4  1000  0  0.0  12  66  13  xe-4-2-0.ptw-cr01.plus.net [212.159.0.240]
5  1000  0  0.0  12 216  16  linx-gw1.thn.ncuk.net [195.66.224.240]
6  1000  0  0.0  12 187  14  te2-1-9.star10g.bdr-rt3.thdo.ncuk.net [80.249.97.17]
7  1000  0  0.0  13  69  14  te1-1-1-31.core-rs2.thdo.ncuk.net [80.249.97.85]
8  1000  0  0.0  12  14  12  pingbox1.thinkbroadband.com [80.249.99.164]

The PTN gateway is the 1st hop after my router, But on the first tracert  it doesn't display the gateway's host name on the 2nd hop
Plusnet Alumni (retired) paulmh5
Plusnet Alumni (retired)
Posts: 170
Registered: 11-04-2011

Re: Weird tracert result ?

Hi
You are on a new BNG, the DNS is being updated today or Monday hopefully.
Plusnet Staff - Lead Network Design/Delivery Engineer
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Re: Weird tracert result ?

Quote from: _Adam_Walker_
Hi,
No Hop 3 is where it shows the hostname for PCL 03 so I'd not expect to see that info against any of the other hops listed.

When did this change Adam? It always used to be hop 2 - and still is on my tracert.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
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Community Gaffer
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Re: Weird tracert result ?

It is hop 2 if you're not on the BNG gateways, as Paul says the DNS for them is being updated asap.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
deathtrap
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Re: Weird tracert result ?

But, when i used the plusnet gateway check tool, it reported that i was connected to plusnet gateway PCL03 , Hence why i said i thought it was unusual /weird
Community Veteran
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Re: Weird tracert result ?

The gateway is the first hop after your own router, regardless of the accuracy of the reverse DNS entry.
The reverse DNS for 195.166.130.138 is now lo0.10.central10.pcl-bng01.plus.net.
Community Veteran
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Re: Weird tracert result ?

Quote from: _Adam_Walker_
Hi,
No Hop 3 is where it shows the hostname for PCL 03 so I'd not expect to see that info against any of the other hops listed.

Perhaps you'd like to edit your post Adam as it's duff information!
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Veteran
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Re: Weird tracert result ?

Quote from: ejs
The reverse DNS for 195.166.130.138 is now lo0.10.central10.pcl-bng01.plus.net.

I'd like to see a tracert from someone on that gateway. Also is the Plusnet Gateway checker tool reporting the correct name now?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
deathtrap
Grafter
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Registered: 23-04-2013

Re: Weird tracert result ?

@Jelv i have hopped gateways  some time ago , so i can't say what i currently is reporting by the gateway checker, are the BNG gateways  reported by that yet  ? 
Community Veteran
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Re: Weird tracert result ?

The reverse dns for 84.93.249.81 was also out of date, it is now irb.10.pcl-cr01.plus.net.