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Webstats not turned up on morning of the 30th

dgdclynx
Grafter
Posts: 187
Registered: ‎05-04-2007

Webstats not turned up on morning of the 30th

I have posted ticket  25195471 and would be grateful if somebody would corrobarate by also raising ticket. No automatic Service Status was generated. Webstats will need to be started manually by this afternoon else they will be lost.
I wont be around much till midday to see what is happening.
5 REPLIES 5
shutter
Community Veteran
Posts: 22,212
Thanks: 3,773
Fixes: 65
Registered: ‎06-11-2007

Re: Webstats not turned up on morning of the 30th

08:25
Just checked my webstats, and the last date recorded was the 28th........ Undecided
maranello
Pro
Posts: 1,267
Thanks: 200
Fixes: 2
Registered: ‎11-01-2008

Re: Webstats not turned up on morning of the 30th


No usage recorded for me yesterday, but this morning's has appeared.
Maybe Plusnet have given customers a 'free' day, but forgot to mention it. Grin
My other car isn't a Ferrari
Tony_W
Grafter
Posts: 745
Registered: ‎11-08-2007

Re: Webstats not turned up on morning of the 30th

Mine are still showing those generated yesterday.
dgdclynx - is there any reply to your ticket?
I have also raised a ticket (25195720).
Tony
Tony_W
Grafter
Posts: 745
Registered: ‎11-08-2007

Re: Webstats not turned up on morning of the 30th

My ticket has been answered with:
Quote
.....raised as [problem] 51803. We aim to have this resolved shortly, and the missing stats generated.

So it looks as though they are working on it. We'll just have to wait.
Tony
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Webstats not turned up on morning of the 30th

Yep it's been raised internally, I'll get a service status out asap.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.