cancel
Showing results for 
Search instead for 
Did you mean: 

Web sites not loading

chrisco
Grafter
Posts: 317
Registered: ‎31-07-2007

Re: Web sites not loading

Ok Matt thanks I'll give it a go.
chrisco
Grafter
Posts: 317
Registered: ‎31-07-2007

Re: Web sites not loading

Matt just to let you know it was the MTU settings in my router I've upped the value & touch wood everything is working ok. Thanks for your help.
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Web sites not loading

Glad to hear it, thanks for letting us know Smiley
If there's anything else we can do for you or even if you just feel like it please pop back any time, cheers.
g1dtf
Dabbler
Posts: 11
Registered: ‎19-02-2011

Re: Web sites not loading

I am also suffering a similar problem. I am trying to reach www.stoacademy.com ; (204.93.183.28). The page loads on my phone and on another 2 friends systems so I know the site is live. I have tried a trace and it times out on the last hop to the destination IP. If I run a trial version VPN I can get the site to load but not on my raw plusnet connection. The site loaded ok a couple of days ago but has now been unreachable from my plusnet connection for over 24hrs.
Thanks
Andy.
spraxyt
Resting Legend
Posts: 10,063
Thanks: 674
Fixes: 75
Registered: ‎06-04-2007

Re: Web sites not loading

It loads OK for me using Firefox/3.6.13 on Vista. Have you tried a different browser?
tracert www.stoacademy.com gives
Tracing route to stoacademy.com [204.93.183.28]
over a maximum of 30 hops:
  1    83 ms    99 ms    99 ms  192.168.1.254
  2    52 ms    51 ms    52 ms  lo0-central2.pcl-ag04.plus.net [195.166.128.242]
  3    54 ms    50 ms    50 ms  gi1-12-421.pcl-gw01.plus.net [84.92.6.232]
  4  182 ms    52 ms  212 ms  po4.pcl-gw02.plus.net [212.159.1.129]
  5    51 ms    51 ms    51 ms  te2-2.thn-gw2.plus.net [212.159.0.190]
  6    51 ms    51 ms    52 ms  t2a4-ge4-0-0.uk-lon1.eu.bt.net [166.49.211.129]
  7    51 ms    51 ms    51 ms  t2c1-ge7-0.uk-lon1.eu.bt.net [166.49.135.43]
  8    50 ms    52 ms    51 ms  t2a1-ge4-0-0.uk-lon1.eu.bt.net [166.49.135.102]
  9    51 ms    51 ms    51 ms  xe-0-3-0.cr1.lhr1.uk.nlayer.net [195.66.224.37]
10  119 ms  121 ms  119 ms  xe-7-2-0.cr1.nyc2.us.nlayer.net [69.22.142.62]
11  150 ms  150 ms  150 ms  xe-3-2-0.cr2.ord1.us.nlayer.net [69.22.142.85]
12  143 ms  142 ms  143 ms  po6.ar2.ord1.us.scnet.net [69.31.111.6]
13  152 ms  151 ms  151 ms  62.po2.ar2.ord6.us.scnet.net [75.102.3.230]
14  145 ms  145 ms  145 ms  server506.webhostingpad.com [204.93.183.28]
David
g1dtf
Dabbler
Posts: 11
Registered: ‎19-02-2011

Re: Web sites not loading

If it was a browser issue woudnt both the trace and ping work ok. My trace gets to 75.102.3.230 then times out finding the destination IP. I have tried chrome as well as ie8 and both fail.
Andy.