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- Re: Web sites not loading
Web sites not loading
15-02-2011 10:26 AM
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Re: Web sites not loading
15-02-2011 10:29 AM
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Re: Web sites not loading
15-02-2011 10:53 AM
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Would you be able to try a traceroute to any of the affected sites, to see where the traffic is stopping? If you're on windows open a command prompt (start -> run -> type 'cmd' and hit enter) and type 'tracert www.hotmail.com'; (or whichever other site you want to try) then copy and paste the results in here and we'll have a look for you.
Re: Web sites not loading
15-02-2011 10:57 AM
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Re: Web sites not loading
15-02-2011 1:50 PM
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Re: Web sites not loading
15-02-2011 1:53 PM
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Re: Web sites not loading
15-02-2011 1:55 PM
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Re: Web sites not loading
15-02-2011 1:57 PM
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You can then put it between code tags on here (the hash button next to the typewriter when writing a post) - that'll make sure it displays properly
Hope that helps,
Re: Web sites not loading
15-02-2011 1:58 PM
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Re: Web sites not loading
15-02-2011 2:01 PM
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Re: Web sites not loading
15-02-2011 2:15 PM
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Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Chris>tracert www.loginlive.com
Tracing route to www.loginlive.com [68.178.232.143]
over a maximum of 30 hops:
1 9 ms 1 ms 2 ms 192.168.2.1
2 34 ms 36 ms 34 ms lo0-central3.pcl-ag03.plus.net [195.166.128.240]
3 32 ms 32 ms 34 ms gi1-7-331.pcl-gw01.plus.net [84.92.6.80]
4 33 ms 33 ms 33 ms po4.pcl-gw02.plus.net [212.159.1.129]
5 34 ms 33 ms 33 ms 195.50.122.129
6 34 ms 34 ms 87 ms ae-22-52.car2.London1.Level3.net [4.69.139.99]
7 78 ms 33 ms 33 ms xe-3-2-0.mpr1.lhr1.uk.above.net [64.125.14.17]
8 34 ms 34 ms 41 ms ge-5-1-0.mpr1.lhr2.uk.above.net [64.125.27.149]
9 107 ms 114 ms 108 ms so-1-1-0.mpr1.dca2.us.above.net [64.125.31.186]
10 108 ms 108 ms 127 ms xe-1-3-0.cr1.dca2.us.above.net [64.125.29.21]
11 148 ms 134 ms 133 ms xe-0-2-0.cr1.iah1.us.above.net [64.125.25.114]
12 156 ms 156 ms 156 ms xe-1-1-0.mpr3.phx2.us.above.net [64.125.30.149]
13 164 ms 164 ms 166 ms 64.124.196.38.allocated.above.net [64.124.196.38
]
14 165 ms 166 ms 164 ms ip-208-109-112-153.ip.secureserver.net [208.109.
112.153]
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 174 ms * * ip-64-202-160-153.secureserver.net [64.202.160.1
53]
20 * * * Request timed out.
21 166 ms 165 ms 165 ms parkwebwin-v03.prod.mesa1.secureserver.net [68.1
78.232.143]
Trace complete.
Re: Web sites not loading
15-02-2011 2:24 PM
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Re: Web sites not loading
15-02-2011 3:30 PM
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Re: Web sites not loading
15-02-2011 4:43 PM
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Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Chris>tracert www.hotmail.com
Tracing route to origin.mail.live.com [64.4.20.169]
over a maximum of 30 hops:
1 13 ms 1 ms 1 ms 192.168.2.1
2 34 ms 34 ms 39 ms lo0-central3.pcl-ag03.plus.net [195.166.128.240]
3 34 ms 33 ms 33 ms gi1-7-331.pcl-gw01.plus.net [84.92.6.80]
4 221 ms 208 ms 214 ms te2-2.pte-gw1.plus.net [212.159.0.186]
5 34 ms 34 ms 33 ms po4.pte-gw2.plus.net [212.159.1.188]
6 * igblmdistc7504.uk.msft.net [195.66.224.140] reports: Destination
net unreachable.
Trace complete.
C:\Users\Chris>
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Chris>tracert www.americanexpress.com
Tracing route to www.americanexpress.com [12.29.100.148]
over a maximum of 30 hops:
1 458 ms 2 ms 1 ms 192.168.2.1
2 35 ms 34 ms 34 ms lo0-central3.pcl-ag03.plus.net [195.166.128.240]
3 35 ms 33 ms 186 ms gi1-7-331.pcl-gw01.plus.net [84.92.6.80]
4 35 ms 33 ms 34 ms po4.pcl-gw02.plus.net [212.159.1.129]
5 35 ms 34 ms 34 ms 195.50.122.129
6 35 ms 41 ms 33 ms ae-34-52.ebr2.London1.Level3.net [4.69.139.97]
7 104 ms 103 ms 103 ms ae-42-42.ebr1.NewYork1.Level3.net [4.69.137.70]
8 103 ms 103 ms 108 ms ae-61-61.csw1.NewYork1.Level3.net [4.69.134.66]
9 103 ms 102 ms 137 ms ae-1-69.edge3.NewYork1.Level3.net [4.68.16.17]
10 105 ms 106 ms 106 ms 192.205.37.69
11 188 ms 198 ms 187 ms cr1.n54ny.ip.att.net [12.122.81.126]
12 186 ms 180 ms 176 ms cr2.cgcil.ip.att.net [12.122.1.2]
13 181 ms 180 ms 177 ms cr1.cgcil.ip.att.net [12.122.2.53]
14 189 ms 186 ms 185 ms cr2.dvmco.ip.att.net [12.122.31.85]
15 190 ms 189 ms 183 ms cr1.slkut.ip.att.net [12.122.30.25]
16 182 ms 183 ms 183 ms cr2.la2ca.ip.att.net [12.122.30.30]
17 182 ms 182 ms 181 ms cr2.sd2ca.ip.att.net [12.122.31.9]
18 175 ms 175 ms 177 ms gar8.sd2ca.ip.att.net [12.122.109.73]
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * 12.248.185.190 reports: Destination net unreachable.
Trace complete.
C:\Users\Chris>
Re: Web sites not loading
15-02-2011 5:28 PM
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Take a look at the guide here: http://community.plus.net/library/settings/guide-to-rwin-mtu/
Hopefully setting things up as per that will help, though if you use Windows 7 you won't need to worry about setting the MTU size in Windows as that's done automatically - just change the setting in the router.
Hope that helps,
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