Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Want some Info..
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Want some Info..
Want some Info..
14-10-2008 9:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello. ive been speakin to many staff members through the support ticket system and it has helped alot i get most of my questions answered but when they put a BOT on the line they never reply so im going to explain on here
Basically ive ordered Option 3 + router through the support tickets its a long story and what i want to know is can i get a link to look at my order progression if i havent placed it through the normal order procedure or will it just be monitored all the time? i woukld rather see what is happening so that i can alert staff if there is a stoppage in my order.
P.s if you take a look at my support tickets you wil understand.
Thanks
Basically ive ordered Option 3 + router through the support tickets its a long story and what i want to know is can i get a link to look at my order progression if i havent placed it through the normal order procedure or will it just be monitored all the time? i woukld rather see what is happening so that i can alert staff if there is a stoppage in my order.
P.s if you take a look at my support tickets you wil understand.
Thanks
Message 1 of 4
(988 Views)
3 REPLIES 3
Re: Want some Info..
14-10-2008 9:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'll make sure that happens tomorrow for you - it should just need the install diary activating from our side of things, and then it should display the status in your member centre. I'll post back here tomorrow morning when it's sorted.
Cheers,
Matt
Cheers,
Matt
Message 2 of 4
(379 Views)
Re: Want some Info..
15-10-2008 3:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Hirstee,
I've set the install diary up now so you should be able to see the order progress via the portal.
Hope that helps,
I've set the install diary up now so you should be able to see the order progress via the portal.
Hope that helps,
Message 3 of 4
(379 Views)
Re: Want some Info..
18-10-2008 10:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ahh okay thanks for the help, much appreciated.
Hirstee :]
Hirstee :]
Message 4 of 4
(379 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page