WTF is Happening?
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WTF is Happening?
27-09-2014 4:27 PM
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Re: WTF is Happening?
27-09-2014 4:31 PM
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Is that through a wireless or wired connection ?
If wired, log on to the router, disconnect for 5 minutes then reconnect and see if that helps.
*Edit - also check you have a dialtone on your phone and do a 17070 quiet line test.
Re: WTF is Happening?
27-09-2014 4:45 PM
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Re: WTF is Happening?
27-09-2014 5:00 PM
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Re: WTF is Happening?
27-09-2014 5:06 PM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: WTF is Happening?
27-09-2014 5:15 PM
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Re: WTF is Happening?
27-09-2014 6:29 PM
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Re: WTF is Happening?
27-09-2014 6:33 PM
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It has been pretty stable over the past year though although the speed has dropped by around 18Mb from when it was first installed.
Re: WTF is Happening?
27-09-2014 7:08 PM
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Re: WTF is Happening?
27-09-2014 7:14 PM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: WTF is Happening?
27-09-2014 7:38 PM
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Quote from: Townman ..... Changing ISP will have no impact on this.
Although The ISP can have a huge impact on how are issues are resolved.
Hope its sorted asap
Re: WTF is Happening?
27-09-2014 7:42 PM
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Quote from: Webif Although The ISP can have a huge impact on how are issues are resolved.
Exactly and in some cases, you will get a far better fibre service due to this.
Re: WTF is Happening?
27-09-2014 7:50 PM
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All ISPs are supposed to be treated equally without predijust or favour. So if some ISPs are getting some faults fixed and others are not, it rather implies off-side behaviour by BTOR and BTw... but I guess we already knew that!
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: WTF is Happening?
27-09-2014 8:11 PM
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AAISP will fight for you left, right and centre. Some larger ISPs don't quite work like that.
Re: WTF is Happening?
27-09-2014 8:16 PM
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