WI FI ISSUE signal drops OVERNIGHT
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WI FI ISSUE signal drops OVERNIGHT
10-02-2019 12:05 PM
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Hello ,
new to yhe community haveing wi fi issues,
had Hive installed in November and has worked fine till this week. I had to install their range extender as the connection between receiver, hub and thermostat keeps dropping out daily this week. usually overnight.
I have changed channels on wifi although hub sits on 5.4 ghz wifi,
noticed issued around connectivity on wifi scan at 57.8 dBm and have set channels to 1 6 and 11 over last few days ,
to no avail even with range extender paired up again with hub, router and thermostat again last night heating went off.
I noticed firm ware on plus one router is showing as
Re: WI FI ISSUE signal drops OVERNIGHT
10-02-2019 12:13 PM
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It could be flaky firmware but have you tried separating the 2.4 and 5GHz bands and trying each in turn to find the best. See. https://community.plus.net/t5/My-Router/2-4ghz-and-or-5ghz-best-practice/m-p/1351966#M840
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Re: WI FI ISSUE signal drops OVERNIGHT
11-02-2019 4:39 PM
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Hi @SLIKKY, sorry to hear you're experiencing connection issues with your Hive system.
It's certainly worth separating the 2.4Ghz and 5Ghz frequencies as @Baldrick1 has advised, if nothing else this may point towards the problem being specific to one of the frequencies potentially.
I understand you've said this mostly happens during the night, however I don't suppose you'd be aware if this is affecting any other wireless devices at the same time, or if it's specific to the Hive?
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