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Voyager 210 drops connection, 11.30 am each day
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Voyager 210 drops connection, 11.30 am each day
29-02-2008 12:34 PM
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Hi,
I have a Voyager 210 which works quite happily most of the time, but has one bizarre habit. Every day at precisely 11.30am the connection is dropped. You can set your watch by it (I just have!) The modem reports 'Your modem is not ready to connect to Broadband - Training' for a short while and then comes back with the 'click to connect' screen.
I have 2 phones on the line, one master one hardwired extension socket. Both have BT MF50 ADSL filters. There is also a fax machine which is on a separate (non-broadband enabled) line, which doesn't have a filter.
Any ideas why this might be happening? I wondered if it might be something at the exchange.
I have a Voyager 210 which works quite happily most of the time, but has one bizarre habit. Every day at precisely 11.30am the connection is dropped. You can set your watch by it (I just have!) The modem reports 'Your modem is not ready to connect to Broadband - Training' for a short while and then comes back with the 'click to connect' screen.
I have 2 phones on the line, one master one hardwired extension socket. Both have BT MF50 ADSL filters. There is also a fax machine which is on a separate (non-broadband enabled) line, which doesn't have a filter.
Any ideas why this might be happening? I wondered if it might be something at the exchange.
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Re: Voyager 210 drops connection, 11.30 am each day
29-02-2008 12:44 PM
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Usually service disruptions at set times are caused by electrical interference by something in the router's area. Is there something nearby that switches on each morning at this time as it is likely that this is the cause? This may be an appliance in or near the house, street lighting (perhaps not at 11.30 am but just as an example), nearby factories, electric fences etc.
I hope this helps somewhat,
I hope this helps somewhat,
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Re: Voyager 210 drops connection, 11.30 am each day
03-03-2008 11:27 AM
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10/10 guys, it's the central heating controller kicking in!
You know what's coming next, eh? How do I stop it, put the modem on a UPS or something?
You know what's coming next, eh? How do I stop it, put the modem on a UPS or something?
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Re: Voyager 210 drops connection, 11.30 am each day
03-03-2008 1:26 PM
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Depends on what is causing it.
You could try a filtered 4 way mains block which should eliminate the problem being spikes in the power supply.
You could try a filtered 4 way mains block which should eliminate the problem being spikes in the power supply.
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Re: Voyager 210 drops connection, 11.30 am each day
03-03-2008 10:17 PM
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Or try some switch cleaner type of substance in the thermostat - If there is a poor contact and it's sparking, the noise it generates will be enough to swamp the ADSL signal through RF (Radio Frequency) alone.
At that point though you might want to seek the assistance of an electrician or Central Heating engineer (I take no responsibility for my advice etc etc ???)...
Ian
At that point though you might want to seek the assistance of an electrician or Central Heating engineer (I take no responsibility for my advice etc etc ???)...
Ian
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Re: Voyager 210 drops connection, 11.30 am each day
04-03-2008 8:23 AM
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And remember that the Thermostat switches a 240v supply in many (most?) hard-wired systems! (ie: don't just take it apart for a look without properly isolating the supply )
I was surprised when I discovered that looking at ours, for some reason I expected it to just be a low voltage signal to trigger a relay.
I was surprised when I discovered that looking at ours, for some reason I expected it to just be a low voltage signal to trigger a relay.
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