VoIP problems

[#1]

If anyone from PlusNet is around, is there any chance of someone looking at my Question 22604731, which was opened one week ago today. Nothing seems to have happened at all so far.
The problem is still as bad as ever.

[#2]

Hi,
I've asked someone in Networks to have a look at this for you.

[#3]

Thanks James. That's what one of your colleagues said last Saturday.

[#4]

Hopefully I'll have a little more luck.

[#5]

Quote from: James

Hopefully I'll have a little more luck.

Unfortunately James, you didn't.
Its now 8 days since I raised the question and still nothing has happened.

[#6]

Can someone from PlusNet please look at this ticket (again).
It seems that there has still been no progress after more than two weeks.

[#7]

Hi,
I've tried chasing this again for you.  If you haven't heard anything soon, please let me know.