cancel
Showing results for 
Search instead for 
Did you mean: 

View my broadband usage broken?

chizgiz
Newbie
Posts: 3
Registered: 20-01-2011

View my broadband usage broken?

Hi there, just wondering if the usage thing is broken, for about a week now it shows 0kb for about the last 3 days then on the 4th day the 1st days usage shows up if it does at all. Its very hard to see your usage when its not working and will we be billed if we go over?
This is a eg. of this week and I have been online playing games every day sat was when I did a big download of game files.
                      Fri  14          Sat 15        Sun 16    Mon17  Tue 18    Wed 19        Thu 20
Peak     109.5MB 468.25MB     0KB     0KB 0KB     298.54MB         0KB
Off-peak 189.3MB        5.98GB         0KB 0KB 0KB     67.54MB       0KB
Total       298.79MB 6.45GB         0KB 0KB 0KB       366.09MB   0KB
Anyone else having this problem?
Rob
3 REPLIES
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: View my broadband usage broken?

Welcome to the forum
there are a lot of service status notices about this, the latest is here http://usertools.plus.net/status/archive/1295543589.htm  , read that and go back to the index if you are interested
Quote
Posted on: Thursday 20 January 2011, 17:13
Further to yesterday's update. We have had to drop some data so customers may see less data than they expected over the last few days. Usage after 11pm on 19th January is still being processed, usage prior to this may not be complete but no additional usage for this period is now going to be processed and added to accounts

Highlighted
chizgiz
Newbie
Posts: 3
Registered: 20-01-2011

Re: View my broadband usage broken?

cool thanks, looked all over the site for a few days but did not come across that part lol.
Thanks again rob
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: View my broadband usage broken?

Hi chizgiz,
You can see all our open service status posts at http://status.plus.net or sign up to an rss feed at pierre_pierre's link above to get email notifications when we post something if you like.
Hope that helps,